Prefinery vs Waitlist Me
Prefinery
prefinery.com
Waitlist Me
waitlist.meSide by side
| Figure | Prefinery | Waitlist Me |
|---|---|---|
| Price from | $39/mo | $27.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Waitlist Software | 8.2 (#3) | 7.9 (#4) |
| Audience | Prefinery describes the platform as built for SaaS, FinTech, and game studio teams. | The maker says the service is used by businesses across industries, including restaurants, salons, clinics, retail, tutoring, and recreation businesses. |
| Founded | 2008 | 2012 |
| Integrations | Prefinery says it connects with more than 3,000 web apps and lists integrations such as Mailchimp, HubSpot CRM, Stripe, Zapier, Make, and webhooks. | The iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries to Square. |
| Security | Prefinery's security policy says customer data is encrypted at rest with AES-256 and data in transit uses 256-bit encryption. | The FAQ says customer phone numbers cannot be exported by business customers, and that the service runs on Google App Engine. |
| Support | All plans list help docs and email support; the Pro plan also lists priority support and a 1:1 strategy session. | Users can report issues through the app settings or contact [email protected]. |
Plans
Waitlist Me
- FreeFree
- Premium$27.99 a month
- Pro$47.99 a month
- Platinum$79.99 a month
In their own words
Waitlist Me
Waitlist Me manages customer waitlists and reservations, then sends text or phone notifications when customers are ready. Customers can join through a web widget, hosted page, self-check-in kiosk, or QR code; restaurants in the US and Canada can also use Google Search. The service supports future reservations and appointments, and current-day reservations can appear in the waitlist view. Premium features include in-app statistics, downloadable reports, visit logs, and weekly email summaries. Pro and Platinum include historical wait estimates based on data from the prior four weeks. Its iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries. The service is designed for a single queue at a location; businesses with multiple high-volume waiting areas may use separate accounts. The Free plan provides a basic guest list and same-day reservations but no notifications. Premium costs $27.99 per month billed annually ($335.88 annually), with 1,000 notifications per month and a charge of $0.02 per additional notification. Waitlist Me is available on Android, iOS, and web.