Waitlist Me
waitlist.me
What it is
Waitlist Me manages customer waitlists and reservations, then sends text or phone notifications when customers are ready. Customers can join through a web widget, hosted page, self-check-in kiosk, or QR code; restaurants in the US and Canada can also use Google Search. The service supports future reservations and appointments, and current-day reservations can appear in the waitlist view. Premium features include in-app statistics, downloadable reports, visit logs, and weekly email summaries. Pro and Platinum include historical wait estimates based on data from the prior four weeks. Its iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries. The service is designed for a single queue at a location; businesses with multiple high-volume waiting areas may use separate accounts. The Free plan provides a basic guest list and same-day reservations but no notifications. Premium costs $27.99 per month billed annually ($335.88 annually), with 1,000 notifications per month and a charge of $0.02 per additional notification. Waitlist Me is available on Android, iOS, and web.
Spec sheet
- Purpose
- Waitlist Me manages waitlists and reservations and sends text or phone notifications when customers are ready.Read 30 Sep 2026 · waitlist.me
- Audience
- The maker says the service is used by businesses across industries, including restaurants, salons, clinics, retail, tutoring, and recreation businesses.Read 30 Sep 2026 · waitlist.me
- Integrations
- The iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries to Square.Read 30 Sep 2026 · waitlist.me
- Security
- The FAQ says customer phone numbers cannot be exported by business customers, and that the service runs on Google App Engine.Read 30 Sep 2026 · waitlist.me
- Privacy
- The privacy policy says Waitlist Me does not sell or rent personal information and limits access to customer data to service-related purposes and legal requirements.Read 30 Sep 2026 · waitlist.me
- Support
- Users can report issues through the app settings or contact [email protected].Read 30 Sep 2026 · waitlist.me
- Headquarters
- Charleston, South Carolina, United StatesRead 28 Sep 2026 · waitlist.me
- Founded
- 2012Read 28 Sep 2026 · waitlist.me
- Customer self-service
- Customers can join through a web widget, hosted widget page, self check-in kiosk, QR code, or—in the US and Canada—Google Search for restaurants.Read 30 Sep 2026 · waitlist.me
- History
- Waitlist Me says it launched in 2012 as Noshlist and is headquartered in Charleston, South Carolina.Read 30 Sep 2026 · waitlist.me
- Reporting
- Premium features include in-app statistics, downloadable reports, visit logs, and weekly email summaries.Read 30 Sep 2026 · waitlist.me
- Reservations
- The service supports future reservations and appointments and can show current-day reservations in the waitlist view.Read 30 Sep 2026 · waitlist.me
- Service limitation
- Waitlist Me is designed to handle a single queue at a location; businesses with multiple high-volume waiting areas may use separate accounts.Read 30 Sep 2026 · waitlist.me
- Wait estimates
- Pro and Platinum include historical wait estimates based on day and hour data from the previous four weeks.Read 30 Sep 2026 · waitlist.me
Plans and prices
Free Free Basic guest list and same-day reservations · no notifications · most customization unavailable Read 30 Sep 2026 · waitlist.me
Premium $27.99 a month $335.88 annually 1,000 notifications/month; $0.02 per additional notification · reservations calendar · customizable notifications · web widget · self check-in kiosk · public waitlist page Read 30 Sep 2026 · waitlist.me
Pro $47.99 a month $575.88 annually 2,500 notifications/month; $0.02 per additional notification · table/resource management · two-way texting · reports and analytics · predictive wait estimates Read 30 Sep 2026 · waitlist.me
Platinum $79.99 a month $959.88 annually 5,000 notifications/month; $0.02 per additional notification · smart floorplans · multi-room floorplan option · custom HTML · enterprise API Read 30 Sep 2026 · waitlist.me
Strong points and limits
Strong points
- Multiple customer check-in methods
- Supports future reservations and appointments
- Pro and Platinum provide historical wait estimates
- Available on Android, iOS, and web
Limits
- Designed for a single queue at a location
- Free plan has no notifications
- Premium is $27.99 per month billed annually
Who it suits
It suits businesses that manage one customer queue at a location and want online check-in or guest notifications. Restaurants in the US and Canada can offer joining through Google Search.
Verdict
Waitlist Me covers queue management, reservations, and customer notifications, with reporting and wait estimates on paid tiers. Its service is designed for one queue per location, and the free plan does not send notifications.
Where Specifiction places it
- Waitlist Software#4 of 107.9
- Restaurant Waitlist Software#16 of 247.8
