Viral Loops vs Waitlist Me
Viral Loops
viral-loops.com
Waitlist Me
waitlist.meSide by side
| Figure | Viral Loops | Waitlist Me |
|---|---|---|
| Price from | $35/mo | $27.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 12 | 4 |
| Spec score · Waitlist Software | 8.5 (#1) | 7.9 (#4) |
| Audience | The company describes its service as serving startups, newsletters, and e-commerce stores seeking organic growth through word of mouth and referrals. | The maker says the service is used by businesses across industries, including restaurants, salons, clinics, retail, tutoring, and recreation businesses. |
| Founded | LinkedIn lists Viral Loops as founded in 2016. | 2012 |
| Headquarters | Toronto, Ontario, Canada | Charleston, South Carolina, United States |
| Integrations | Documented integrations include Mailchimp, Klaviyo, Mailjet, ActiveCampaign, HubSpot, Google Analytics, Slack, Segment, Salesforce, Marketo, GoHighLevel, Stripe, Brevo, Customer.io, Mixpanel, Zapier, webhooks and custom JavaScript. | The iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries to Square. |
| Purpose | Viral Loops provides referral program templates to increase, track, and reward customer referrals. | Waitlist Me manages waitlists and reservations and sends text or phone notifications when customers are ready. |
| Security | The company’s DPA says the application uses TLS encryption, hashes account passwords, protects login pages against brute force, and uses Cloudflare rate limiting and DDoS protection. | The FAQ says customer phone numbers cannot be exported by business customers, and that the service runs on Google App Engine. |
| Support | All plans list help center access and standard chat and email support; Power adds priority and video support. | Users can report issues through the app settings or contact [email protected]. |
Plans
Viral Loops
- Start-up (annual billing)$35 a month
- Start-up$49 a month
- Start-up (monthly billing)$49 a month
- Plus (annual billing)$99 a month
- Plus$139 a month
- Plus (monthly billing)$139 a month
- Growing (annual billing)$159 a month
- Growing$229 a month
- Growing (monthly billing)$229 a month
- Power (annual billing)$279 a month
Waitlist Me
- FreeFree
- Premium$27.99 a month
- Pro$47.99 a month
- Platinum$79.99 a month
In their own words
Viral Loops
Viral Loops has no write-up on Specifiction yet; its figures are above.
Waitlist Me
Waitlist Me manages customer waitlists and reservations, then sends text or phone notifications when customers are ready. Customers can join through a web widget, hosted page, self-check-in kiosk, or QR code; restaurants in the US and Canada can also use Google Search. The service supports future reservations and appointments, and current-day reservations can appear in the waitlist view. Premium features include in-app statistics, downloadable reports, visit logs, and weekly email summaries. Pro and Platinum include historical wait estimates based on data from the prior four weeks. Its iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries. The service is designed for a single queue at a location; businesses with multiple high-volume waiting areas may use separate accounts. The Free plan provides a basic guest list and same-day reservations but no notifications. Premium costs $27.99 per month billed annually ($335.88 annually), with 1,000 notifications per month and a charge of $0.02 per additional notification. Waitlist Me is available on Android, iOS, and web.