Prexira vs Serfy

Prexira is a web-based asset-operations hub connecting asset owners, vendors, contractors, and auditors. It tracks assets from commissioning through decommissioning, keeping records, documentation, and history alongside preventive and predictive maintenance scheduling and asset-health monitoring. Users can create, assign, track, and close work orders with an audit trail. Its mobile field app supports QR scanning, offline work, photo evidence, and on-screen acceptance signatures. Listed integrations include Normexus ISO 55001, API keys, webhooks, and Jira. Prexira states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls. It is hosted on AWS in us-east-1; EU hosting is available to Enterprise customers on request. After cancellation, customers have 60 days to export data in CSV or JSON before secure deletion. The Founder Plan is $55 a month; Starter is $399 a year billed annually, and Professional is $799 a year billed annually. Enterprise pricing is by quote. Founder includes a 15-day trial without a credit card; Professional and Enterprise prospects can use a 30-day sandbox.

Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.