Primero vs SAI360 Ethics and Compliance

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.

SAI360 Ethics and Compliance is a paid, cloud-deployed web platform for governance, risk, compliance, and ethics programs. It connects risk, compliance, audit, policy, training, and related work in one system of record. Case intake forms, workflow automation, custom case fields, audit trails, and reporting dashboards support case handling and oversight. Its training offering uses scenario-based learning, expert-built content, campaign management, delivery, and completion tracking, with more than 400 courses in over 70 languages. Listed integrations include Workday, ADP, Slack, Oracle, SAP, Salesforce, ServiceNow, Microsoft 365, SharePoint, and Jira. Three bundles are described: Essentials includes whistleblower and case management, training, policy management, and conflicts of interest; Professional adds incident management and regulatory compliance; Enterprise adds EUDR and CSRD reporting. Pricing is on request. Essentials excludes single sign-on, advanced analytics, live support, and a client success manager in the comparison. Professional and Enterprise list live support and a client success manager. The maker is headquartered in Chicago.