Primero vs SecureRelease

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.

SecureRelease is a cloud, web-based platform for federal, state, and local governments and higher education organizations managing FOIA and other disclosure requests. It covers intake, review, release, and appeals, with workflow automation and reporting dashboards. Built on Relativity’s eDiscovery tool, it identifies potential duplicate documents during ingestion, extracts searchable text, and organizes data with analytics. Advanced search and eDiscovery analytics support review. Redaction templates contain commonly exempt terms, and manual changes are used to improve later redaction accuracy and completeness. SecureRelease connects with disclosure management systems and technologies including FOIA.gov and Pay.gov. Deloitte describes SaaS delivery in its FedRAMP-authorized Moderate cloud, meeting FedRAMP Moderate, FISMA, NIST 800-53 Rev. 4, and DoD MAC II sensitive baselines. Supporting infrastructure is isolated from Deloitte’s commercial infrastructure and uses FIPS 140-2 compliant encryption. Deloitte also offers FOIA managed services. Pricing is available on request.