Primero vs Sodales Employee Relations

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.

Sodales Employee Relations is a case-management platform for documenting, investigating, and resolving employee complaints, disciplinary actions, and grievances. It connects conversations, documents, decisions, and outcomes in a case record with role-based access. AI-guided intake can identify people involved, extract details from an employee’s description, and create a case. Configurable workflows set consistent steps and approvals. Dashboards, reports, and workforce risk indicators give executives visibility into trends and emerging risks; AI agents can recommend next steps, predict escalation risks, and identify relevant policies, grievances, and CBA clauses. Bidirectional APIs synchronize with SAP, Workday, Dayforce, Oracle, UKG, and other enterprise systems. The platform supports global workforces in 50+ languages and provides desktop and mobile access. Sodales says its online and offline app is available on the SAP App Store and syncs information entered offline after reconnecting. It describes the platform as purpose-built for highly regulated industries, including public sector, utilities, healthcare, higher education, and manufacturing. Pricing is on request, based on employee count, with an annual subscription and one-time setup fee.