Primero vs Whistleblower Software

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.

Whistleblower Software provides a web-based reporting channel and case management for organizations handling whistleblowing reports. Reporters can submit anonymously or confidentially through a shared link or QR code, upload files, or use Report By Voice. Organizations can communicate with reporters after submission, including anonymously. Case tools include overviews, automatic delegation, access controls, deadline reminders, and statistics. Teams can customize the reporting page, questions, policies, and branding, and create separate links for branches or departments. The vendor says reports are end-to-end encrypted so that only the encryption key holder can view case data. It lists ISO/IEC 27001:2022 and an ISAE 3000 Type 2 report among its security credentials, and says data and backups are stored with AWS in Frankfurt. The system is designed to support compliance with the EU Whistleblower Protection Directive and US SOX Act Section 301, among other listed laws and codes. Core pricing for 0–49 employees is €99 a month, billed annually; a 14-day trial is available. Consultant-assisted technical setup takes approximately 45 minutes, according to the pricing page.