Product Roadmap vs UserJot
Product Roadmap
productroadmap.io
UserJot
userjot.comSide by side
| Figure | Product Roadmap | UserJot |
|---|---|---|
| Price from | $29/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Product Roadmap Software | 8.5 (#7) | 8.6 (#6) |
| Changelog | Publishing a changelog post about a shipped feature automatically notifies users who voted on it. | UserJot can draft changelog posts from completed requests, link posts to those requests and notify voters automatically. |
| Company size | Crunchbase places UserJot in the 1–10 employee range. | Crunchbase places UserJot in the 1–10 employee range and marks it private and for-profit. |
| Data location | The privacy policy says LogSnag LLC is a U.S. company and its main infrastructure is in the United States. | The privacy policy says UserJot's products and web properties are primarily housed in the United States. |
| Limit: integrations | The G2 reviewer said UserJot has fewer integrations than competitors and that an API was still in development at review time. | The verified G2 reviewer said UserJot had fewer integrations than competing products and that its API was still in development at review time. |
| Rating on G2 | 5.0 out of 5 from 1 review | 5.0 out of 5 from 1 review |
| Support | The Product Roadmap site lists [email protected] as its contact email. | The site lists support by email at [email protected]. |
| What it does | Product Roadmap automatically turns feedback-status changes into an updated customer-facing roadmap. | UserJot combines customer feedback collection, voting boards, roadmaps, changelogs, live chat and product communication for SaaS teams. |
Plans
In their own words
Product Roadmap
Product Roadmap is a web tool for showing customers which product items are planned or in progress, with roadmap status tied to changes in feedback. It offers public and private roadmaps and an in-app widget, while vote counts indicate interest in individual items. Voters and commenters receive email updates as feedback moves to Planned, In Progress, or Completed; publishing a changelog post about a shipped feature also notifies its voters. The product supports nine languages, white-label branding, custom domains, and views filtered by status or category. Existing feedback and roadmap items can be imported, and the maker describes setup as taking 30 seconds. JWT-based auto-login is supported, while SSO is included in Professional. The free plan costs nothing and includes unlimited posts and users, three admin roles, and two feedback boards. Starter costs $29 a month; Professional costs $59 a month. Free access is limited to three admin roles and two feedback boards.
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.