Productfolio vs UserJot
Productfolio
productfolio.com
UserJot
userjot.comSide by side
| Figure | Productfolio | UserJot |
|---|---|---|
| Price from | $10/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Product Roadmap Software | 7.7 (#21) | 8.6 (#6) |
| Support | All users have access to help documents and video tutorials; paid Business plans also receive email support, with optional onboarding consultation available by inquiry. | The site lists support by email at [email protected]. |
Plans
Productfolio
- StarterFree
- Business Plan (Monthly)$15 a month
- Business Plan (Annual)$120 a year
In their own words
Productfolio
Productfolio is a web-based product discovery and planning tool covering feedback, strategy, prioritization, roadmaps, release planning and a product portal. Its Insights Library organizes research and feedback and links insights to features and customer personas. The portal collects suggestions and lets collaborators vote and comment on initiatives. Teams can prioritize with Impact vs Effort, Benefit vs Risk, Weighted Impact, RICE, ICE and WSJF. Roadmaps can use timeline or Kanban views; teams can save versions and share filtered links. Productfolio also supports backlog and sprint planning, and describes syncing releases and requirements to Jira or Linear. The free Starter plan includes one workspace, one editor, 10 read-only portal guests, 200 features and 200 backlog requirements. Business costs $10 a year when billed annually (shown as $10 per month and $120 per year), or $15 a month when billed monthly. A 14-day Business trial is limited to one workspace and one editor and does not require a credit card. AI Assist is listed as coming soon.
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.