ProductLift vs UserJot
ProductLift
productlift.dev
UserJot
userjot.comSide by side
| Figure | ProductLift | UserJot |
|---|---|---|
| Price from | $19/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Product Management Software | 7.8 (#20) | 8.7 (#7) |
| Spec score · Customer Feedback Software | 7.9 (#33) | 8.7 (#8) |
| Spec score · User Feedback Tools | 7.9 (#13) | 8.7 (#7) |
| Spec score · Product Roadmap Software | 7.9 (#17) | 8.6 (#6) |
| Headquarters | Netherlands | Shayan Taslim's LinkedIn profile lists Gaithersburg, Maryland, United States. |
| Plan limits | All plans include unlimited end-users, and the pricing page says there are no tracked-user fees. | The Free plan includes two feedback boards and three admin roles; Starter includes five boards and Professional includes unlimited boards. |
| Product | ProductLift connects customer feedback, prioritization, roadmaps, changelogs and knowledge bases in a product management platform. | UserJot combines customer support and feedback tools, including live chat, feedback boards, a roadmap, and a changelog. |
| Roadmap | The roadmap builder supports drag-and-drop planning with custom columns and can be shared publicly or with specific user groups. | Requests marked Planned or In Progress automatically appear in corresponding public roadmap columns. |
| Support | The Business plan includes a dedicated support manager and custom onboarding, while Pro and Business include priority support. | The site lists support by email at [email protected]. |
Plans
In their own words
ProductLift
ProductLift has no write-up on Specifiction yet; its figures are above.
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.