Pronto vs ReviewTrackers
Pronto
hipronto.comReviewTrackers
reviewtrackers.comSide by side
| Figure | Pronto | ReviewTrackers |
|---|---|---|
| Price from | $29/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 4 |
| Spec score · Review Management Software | 8.2 (#54) | 9.2 (#4) |
| Free plan | No | No |
| Integrations | The maker describes Google Business Profile and WhatsApp connections; its privacy policy also names Google, Yelp, and Facebook as possible third-party review platforms. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Purpose | Pronto is an online review management platform for collecting, tracking, and responding to Google reviews through WhatsApp. | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google Reviews | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Support | The pricing page lists email support on Starter and priority email support on Growth, and also advertises live chat and onboarding assistance. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
Pronto
- Starter$39 a month
- Growth$79 a month
- Starter (yearly)$29 a month
- Starter (monthly)$39 a month
- Growth (yearly)$69 a month
- Growth (monthly)$79 a month
- ProPriced on request
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.