Pronto vs Superchat
Pronto
hipronto.comSuperchat
superchat.comSide by side
| Figure | Pronto | Superchat |
|---|---|---|
| Price from | $29/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 6 |
| Spec score · Review Management Software | 8.2 (#54) | 9.3 (#2) |
| Free plan | No | Yes |
| Integrations | The maker describes Google Business Profile and WhatsApp connections; its privacy policy also names Google, Yelp, and Facebook as possible third-party review platforms. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Monitoring alerts | Yes | Yes |
| Review sources | Google Reviews | Google,ProvenExpert,Trustpilot,and custom links |
| Support | The pricing page lists email support on Starter and priority email support on Growth, and also advertises live chat and onboarding assistance. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Pronto
- Starter$39 a month
- Growth$79 a month
- Starter (yearly)$29 a month
- Starter (monthly)$39 a month
- Growth (yearly)$69 a month
- Growth (monthly)$79 a month
- ProPriced on request
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.