Propertyware vs StarRez
Propertyware
propertyware.com
StarRez
starrez.comSide by side
| Figure | Propertyware | StarRez |
|---|---|---|
| Price from | $1/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 1 |
| Spec score · Property Management Software | 9.2 (#7) | 8.0 (#89) |
| Property accounting | Yes | Yes |
| Lease management | Yes | Yes |
| Maintenance management | Yes | Yes |
| Mobile app coverage | ios and android | ios and android |
| Online rent collection | Yes | Yes |
| Security | RealPage says it maintains physical, administrative, technical, and organizational measures to protect personal information, while noting that no security program is 100% secure. | StarRez lists SOC 2 Type II, PCI DSS Level 1, Cyber Essentials Plus, FERPA-Ready, and HIPAA-Ready among its security and compliance credentials. |
| Support | Customer support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. | StarCare Online provides 24/7 global support and a knowledge base, while existing customers can also log a ticket or contact their customer representative. |
| Tenant portal | Yes | Yes |
Plans
Propertyware
- Basic$1 a month
- Plus$1.50 a month
- Premium$2 a month
- Enterprise/API add-on$1 a month
- Maintenance Contact Center$1.10 a month
- Leasing Contact Center$2.85 a month
- AssetProtect$12 a month
- Professional Websites$99 a month
In their own words
Propertyware
Propertyware is cloud-based property management software for residential property managers, with a focus on single-family property management companies. It covers online rent collection, tenant portals, maintenance management, property accounting, and lease management. Tenant and owner portals provide 24/7 access for communication, rent payments, and maintenance requests. Accounting includes portfolio-level tools, cash or accrual options, bank reconciliations, budgets, and custom financial reports. Custom workflows, automatic processes, and reports are also supported. The maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing. An open API enables two-way data exchange; the maker describes connections to Property Meld, zInspector, HubSpot, and Renter Inc. Support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. Each customer is paired with an Implementation Consultant, and onboarding takes approximately 45 business days. Basic costs $1 a month, billed per unit, per month, with a $250 monthly minimum and an implementation fee of 2X the monthly subscription price.
StarRez
StarRez is housing accommodation management software for residential communities, including student housing, build-to-rent, co-living, staff housing, boarding schools, and conference operations. Its workflows cover resident applications, room selection, roommate matching, billing, maintenance, and communications. Online rent collection, tenant portals, maintenance management, property accounting, and lease management are listed capabilities. PortalX gives residents self-service tools for applications, room-type choices, appointment booking, concern reporting, and maintenance requests. Inventory & Inspections records room conditions with photos, mobile inspections, barcode scanning, and inventory reports. The Conference & Events solution handles event planning, group bookings, contracts, guest communications, billing, and reporting. StarRez lists API, REST, XML, batch-file, and scheduled integration methods, plus connections with Ellucian, Anthology, Workday, Jenzabar, Oracle, and Tribal Group. It supports Android, iOS, web, and API access. Pricing is by request, with a demo available. StarCare Online provides 24/7 global support and a knowledge base.