Protractor vs Shop-Ware
Protractor
protractorsoftware.comShop-Ware
shop-ware.comSide by side
| Figure | Protractor | Shop-Ware |
|---|---|---|
| Price from | $249/mo | $249/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 5 |
| Spec score · Automobile Workshop Software | 7.6 (#7) | 7.6 (#8) |
| Spec score · Auto Repair Shop Software | 7.6 (#7) | 7.5 (#8) |
| Spec score · Automotive Repair Software | 7.5 (#25) | 7.5 (#26) |
| Digital inspections | Digital vehicle inspections provide vehicle-condition information to help technicians work faster and service advisors get more work approved. | Its Digital Vehicle Experience supports digital vehicle inspections with photos, videos, and notes shared with customers. |
| Integrations | The pricing page lists Epicor Parts & Labor Guides and AutoServe1 digital vehicle inspections in package features, and identifies Autoshop Solutions for digital marketing solutions. | Shop-Ware says it integrates with parts providers including PartsTech, WORLDPAC, RepairLink, Nexpart, and MyPlaceforParts, and supports QuickBooks Online syncing. |
| Payment security | The maker says its integrated payments are PCI compliant; transaction fees apply to integrated payments. | The privacy policy says Shop-Ware does not store or collect payment card details and that its payment processors adhere to PCI-DSS standards. |
Plans
Protractor
- CRM + Online Service Scheduler$249 a month
- Core$399 a month
- Performance$599 a month
- Prestige$1,099 a month
- Elite$1,299 a month
Shop-Ware
- CRM + Online Service Scheduler$249 a month
- Startup$279 a month
- Pro$389 a month
- Master$499 a month
- Ultimate+$999 a month
In their own words
Protractor
Protractor is shop management software for aftermarket repair businesses, including single- and multi-location shops. It brings together scheduling, inspections, estimates, invoicing, inventory, and parts and core returns. Digital vehicle inspections provide condition information intended to help technicians work faster and service advisors get more work approved. Accounting tools cover an integrated general ledger, receivables, payables, tax tracking and banking integration. Customizable dashboards and reports show sales, technician efficiency, deferred work and profitability. Parts tools include catalog lookups, vendor integrations, warranty handling, core tracking and return management. Customer communication features include Text-To-Pay, built-in email and 24/7 online booking. The software is listed for Android, iOS, web and Windows. Plans include CRM + Online Service Scheduler at $249 a month and Core at $399 a month; the annual Core option is $359/mo billed annually. Integrated payment transaction fees apply, and integrated signature and consumer financing are currently available only to shops in the United States.