Shop-Ware
shop-ware.com
Spec sheet
- Product
- Shop-Ware is cloud-based automotive repair shop management software designed for the automotive aftermarket.Read 7 Oct 2026 · shop-ware.com
- API
- The Pro plan lists API Connections among its included features.Read 7 Oct 2026 · shop-ware.com
- Integrations
- Shop-Ware says it integrates with parts providers including PartsTech, WORLDPAC, RepairLink, Nexpart, and MyPlaceforParts, and supports QuickBooks Online syncing.Read 7 Oct 2026 · shop-ware.com
- Security
- Shop-Ware's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security.Read 7 Oct 2026 · shop-ware.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · shop-ware.com
- Founded
- 2013Read 28 Sep 2026 · shop-ware.com
- Communication
- The Digital Vehicle Experience includes live chat and text messaging to support customer communication and repair approvals.Read 7 Oct 2026 · shop-ware.com
- Demo
- The pricing FAQ offers a free, personalized 15-minute demo; it does not state that a free trial is available.Read 7 Oct 2026 · shop-ware.com
- Digital inspections
- Its Digital Vehicle Experience supports digital vehicle inspections with photos, videos, and notes shared with customers.Read 7 Oct 2026 · shop-ware.com
- Notable fees
- Data migration fees may apply, an Accounting Link integration fee applies, and transaction fees apply when using Shop-Ware Payments.Read 7 Oct 2026 · shop-ware.com
- Parts management
- Parts inventory tools track parts status in real time, while the Native Parts Catalog provides fitment, pricing, and availability across vendors.Read 7 Oct 2026 · shop-ware.com
- Parts pricing
- The AI Parts Matrix optimizes parts pricing using sales data and desired profit margins.Read 7 Oct 2026 · shop-ware.com
- Payment security
- The privacy policy says Shop-Ware does not store or collect payment card details and that its payment processors adhere to PCI-DSS standards.Read 7 Oct 2026 · shop-ware.com
- Support and onboarding
- Shop-Ware says customers receive a dedicated Customer Success Specialist and that onboarding averages 30 days.Read 7 Oct 2026 · shop-ware.com
- Target customers
- Shop-Ware says it is built for independent auto repair shops, family-owned garages, and multi-shop organizations.Read 7 Oct 2026 · shop-ware.com
- Workflow
- The platform provides estimating, work-order creation, real-time performance tracking, and workflow optimization tools.Read 7 Oct 2026 · shop-ware.com
Plans and prices
CRM + Online Service Scheduler $249 a month $249/mo Automated customer communication · Service reminders · Custom offers and promotions · Online scheduling built into your website Read 7 Oct 2026 · shop-ware.com
Startup $279 a month $279/mo monthly or $251/mo billed annually Unlimited users · AI Parts Matrix · DVX · Maintenance Builder · Limited Two-Way Texting · Shop-Ware Payments (transaction fees apply) Read 7 Oct 2026 · shop-ware.com
Pro $389 a month $389/mo monthly or $350/mo billed annually Everything in Startup · Unlimited Two-Way Texting · MOTOR Labor Guide · Native Parts Catalog · OE Specs · API Connections · Batch Payments · AutoWrite AI Writing Assistant Read 7 Oct 2026 · shop-ware.com
Master $499 a month $499/mo monthly or $449/mo billed annually Everything in Pro · Business Analytics Suite · Monthly Inventory Value & Gross Profit Tracking · Coaching Dashboards for Leading Coaching Groups Read 7 Oct 2026 · shop-ware.com
Ultimate+ $999 a month $999/mo monthly or $899/mo billed annually Everything in Master · High Performance Website · Search Engine Optimization · Google Ads Enablement · Call Tracking · CRM · Online Service Scheduler Read 7 Oct 2026 · shop-ware.com
Where Specifiction places it
- Automobile Workshop Software#8 of 197.6
- Garage Management software#11 of 227.6
- Auto Repair Software#10 of 207.6
- Automotive Software#13 of 257.5
- Repair Shop Software#12 of 237.5
- Auto Repair Shop Software#8 of 157.5
- Automotive Repair Software#26 of 337.5