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SPECIFICTION
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Shop-Ware

shop-ware.com

From $249/mo WebiOSAndroidAPI
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Spec score 7.6 #8 of 19 in Automobile Workshop Software

Spec sheet

Product
Shop-Ware is cloud-based automotive repair shop management software designed for the automotive aftermarket.Read 7 Oct 2026 · shop-ware.com
API
The Pro plan lists API Connections among its included features.Read 7 Oct 2026 · shop-ware.com
Integrations
Shop-Ware says it integrates with parts providers including PartsTech, WORLDPAC, RepairLink, Nexpart, and MyPlaceforParts, and supports QuickBooks Online syncing.Read 7 Oct 2026 · shop-ware.com
Security
Shop-Ware's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security.Read 7 Oct 2026 · shop-ware.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · shop-ware.com
Founded
2013Read 28 Sep 2026 · shop-ware.com
Communication
The Digital Vehicle Experience includes live chat and text messaging to support customer communication and repair approvals.Read 7 Oct 2026 · shop-ware.com
Demo
The pricing FAQ offers a free, personalized 15-minute demo; it does not state that a free trial is available.Read 7 Oct 2026 · shop-ware.com
Digital inspections
Its Digital Vehicle Experience supports digital vehicle inspections with photos, videos, and notes shared with customers.Read 7 Oct 2026 · shop-ware.com
Notable fees
Data migration fees may apply, an Accounting Link integration fee applies, and transaction fees apply when using Shop-Ware Payments.Read 7 Oct 2026 · shop-ware.com
Parts management
Parts inventory tools track parts status in real time, while the Native Parts Catalog provides fitment, pricing, and availability across vendors.Read 7 Oct 2026 · shop-ware.com
Parts pricing
The AI Parts Matrix optimizes parts pricing using sales data and desired profit margins.Read 7 Oct 2026 · shop-ware.com
Payment security
The privacy policy says Shop-Ware does not store or collect payment card details and that its payment processors adhere to PCI-DSS standards.Read 7 Oct 2026 · shop-ware.com
Support and onboarding
Shop-Ware says customers receive a dedicated Customer Success Specialist and that onboarding averages 30 days.Read 7 Oct 2026 · shop-ware.com
Target customers
Shop-Ware says it is built for independent auto repair shops, family-owned garages, and multi-shop organizations.Read 7 Oct 2026 · shop-ware.com
Workflow
The platform provides estimating, work-order creation, real-time performance tracking, and workflow optimization tools.Read 7 Oct 2026 · shop-ware.com

Plans and prices

CRM + Online Service Scheduler $249 a month $249/mo Automated customer communication · Service reminders · Custom offers and promotions · Online scheduling built into your website Read 7 Oct 2026 · shop-ware.com
Startup $279 a month $279/mo monthly or $251/mo billed annually Unlimited users · AI Parts Matrix · DVX · Maintenance Builder · Limited Two-Way Texting · Shop-Ware Payments (transaction fees apply) Read 7 Oct 2026 · shop-ware.com
Pro $389 a month $389/mo monthly or $350/mo billed annually Everything in Startup · Unlimited Two-Way Texting · MOTOR Labor Guide · Native Parts Catalog · OE Specs · API Connections · Batch Payments · AutoWrite AI Writing Assistant Read 7 Oct 2026 · shop-ware.com
Master $499 a month $499/mo monthly or $449/mo billed annually Everything in Pro · Business Analytics Suite · Monthly Inventory Value & Gross Profit Tracking · Coaching Dashboards for Leading Coaching Groups Read 7 Oct 2026 · shop-ware.com
Ultimate+ $999 a month $999/mo monthly or $899/mo billed annually Everything in Master · High Performance Website · Search Engine Optimization · Google Ads Enablement · Call Tracking · CRM · Online Service Scheduler Read 7 Oct 2026 · shop-ware.com

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