ProvenExpert vs Superchat
ProvenExpert
provenexpert.comSuperchat
superchat.comSide by side
| Figure | ProvenExpert | Superchat |
|---|---|---|
| Price from | $49.99/mo | €89/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Review Management Software | 9.1 (#7) | 9.3 (#2) |
| Free plan | Yes | Yes |
| Headquarters | Berlin, Germany | Berlin, Germany |
| Platform integrations | Paid plans include review platform integrations, general integrations, premium integrations, and plugins. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | multichannel | multichannel |
| Monitoring alerts | Yes | Yes |
| Review sources | Google,Facebook,Amazon,Yelp,and 460+ other online sources | Google,ProvenExpert,Trustpilot,and custom links |
Plans
ProvenExpert
- FreeFree
- Basic$49.99 a month
- Plus$99.99 a month
- Premium$199.99 a month
- Premium trialFree
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
ProvenExpert
ProvenExpert brings customer reviews from online sources into one profile and gives businesses ways to collect and display feedback. Listed sources include Google, Facebook, Amazon, Yelp and more than 460 other online sources. Requests can be sent by email, CSV import, links, social networks, QR codes, NFC or invitation cards. New reviews generate real-time notifications with details. For websites, the service offers responsive rating widgets and review seals; it also includes surveys and an AI review summary. The Free plan displays 10 ProvenExpert reviews, includes five active surveys and supports one profile language. A free, non-binding Premium trial lasts 30 days, after which the account switches to Free. Basic costs $49.99 a month, plus sales tax, and allows 50 displayed reviews, 25 active surveys and two profile languages. Paid plans include platform and other integrations. Plans list SSL encryption and German data protection standards. The service is web-based, and support is available Monday through Thursday, 9am to 5pm CET through email, social channels or a contact form.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.