ProvenExpert vs UpBlick

ProvenExpert brings customer reviews from online sources into one profile and gives businesses ways to collect and display feedback. Listed sources include Google, Facebook, Amazon, Yelp and more than 460 other online sources. Requests can be sent by email, CSV import, links, social networks, QR codes, NFC or invitation cards. New reviews generate real-time notifications with details. For websites, the service offers responsive rating widgets and review seals; it also includes surveys and an AI review summary. The Free plan displays 10 ProvenExpert reviews, includes five active surveys and supports one profile language. A free, non-binding Premium trial lasts 30 days, after which the account switches to Free. Basic costs $49.99 a month, plus sales tax, and allows 50 displayed reviews, 25 active surveys and two profile languages. Paid plans include platform and other integrations. Plans list SSL encryption and German data protection standards. The service is web-based, and support is available Monday through Thursday, 9am to 5pm CET through email, social channels or a contact form.

UpBlick is a customer feedback and reputation management platform for local businesses, available on the web and through an API. It manages review collection, follow-ups, customer sentiment, response workflows, and reputation monitoring. Businesses can request reviews through QR codes, NFC cards, WhatsApp, email, SMS, or digital review links, with reminders for customers who have not shared feedback. AI-assisted replies use review context, and users can review and edit responses before publishing them. UpBlick also collects private feedback and provides issue detection, follow-up workflows, and resolution tracking. Analytics cover sentiment, recurring feedback themes, review activity, ratings, and reputation trends. The maker lists Google, Facebook, and Justdial integrations. Plans start at $19/mo, with a 15-day trial and no free plan. The Starter plan is $19 per month for one location, 100 customers, 400 WhatsApp review requests and reminders per month, and 100 AI review responses per month. Higher plans add capacity, competitor tracking, API access, team features, and agency tools.