UpBlick
upblick.com
What it is
UpBlick is a customer feedback and reputation management platform for local businesses, available on the web and through an API. It manages review collection, follow-ups, customer sentiment, response workflows, and reputation monitoring. Businesses can request reviews through QR codes, NFC cards, WhatsApp, email, SMS, or digital review links, with reminders for customers who have not shared feedback. AI-assisted replies use review context, and users can review and edit responses before publishing them. UpBlick also collects private feedback and provides issue detection, follow-up workflows, and resolution tracking. Analytics cover sentiment, recurring feedback themes, review activity, ratings, and reputation trends. The maker lists Google, Facebook, and Justdial integrations. Plans start at $19/mo, with a 15-day trial and no free plan. The Starter plan is $19 per month for one location, 100 customers, 400 WhatsApp review requests and reminders per month, and 100 AI review responses per month. Higher plans add capacity, competitor tracking, API access, team features, and agency tools.
Spec sheet
- Product
- UpBlick describes itself as a customer feedback and reputation management platform for local businesses that manages Google Reviews, follow-ups, customer sentiment, review responses, and reputation monitoring.Read 29 Sep 2026 · upblick.com
- Free plan
- NoRead 21 Sep 2026 · upblick.com
- Paid from
- 19Read 21 Sep 2026 · upblick.com
- Integrations
- The maker lists Google, Facebook, and Justdial as supported business and review platform integrations.Read 29 Sep 2026 · upblick.com
- Security
- UpBlick says it uses HTTPS/TLS for data in transit, managed infrastructure, controlled production access, monitoring, and safeguards for credentials.Read 29 Sep 2026 · upblick.com
- Privacy
- The maker says Google and third-party integration data is used as needed for authorized user-facing features and is not sold or used for unrelated advertising.Read 29 Sep 2026 · upblick.com
- Compliance
- UpBlick says its measures are intended to support obligations that may apply under GDPR and India’s DPDP framework, while customers remain responsible for their own compliance.Read 29 Sep 2026 · upblick.com
- Support
- The pricing comparison lists Standard support for Starter, Priority Email for Growth, Priority Chat for Pro, and Dedicated Support for Agency.Read 29 Sep 2026 · upblick.com
- Headquarters
- Bengaluru, Karnataka, IndiaRead 28 Sep 2026 · upblick.com
- Agency features
- The Agency plan includes client management, a white-label platform, unlimited team members, advanced API, and priority support.Read 29 Sep 2026 · upblick.com
- AI replies
- The product prepares AI-assisted review replies using review context and lets a user review and edit each response before publishing.Read 29 Sep 2026 · upblick.com
- Analytics
- UpBlick tracks customer sentiment, recurring feedback themes, review activity, ratings, and reputation trends.Read 29 Sep 2026 · upblick.com
- Feedback and recovery
- The platform collects private customer feedback and provides issue detection, follow-up workflows, and resolution tracking.Read 29 Sep 2026 · upblick.com
- Location limit
- 1Read 21 Sep 2026 · upblick.com
- Review collection
- Review collection can use QR codes, NFC cards, WhatsApp, email, SMS, and digital review links, with reminders for customers who have not shared feedback.Read 29 Sep 2026 · upblick.com
- Review sources
- Google,UpBlickRead 21 Sep 2026 · upblick.com
- UpBlick supports personalized WhatsApp review requests, reminders, and follow-ups; promotional messaging uses an optional add-on and may incur separate messaging charges.Read 29 Sep 2026 · upblick.com
- Who it is for
- The maker describes the product for local businesses, including clinics, dentists, pharmacies, salons, hotels, restaurants, gyms, and retail stores, as well as agencies managing client accounts.Read 29 Sep 2026 · upblick.com
Plans and prices
Strong points and limits
Strong points
- Collects reviews through six listed channels
- Users can edit AI-assisted responses before publishing
- Includes private feedback and issue-resolution workflows
- Analytics cover sentiment, activity, ratings, and trends
- 15-day trial is available
Limits
- No free plan
- Starter is limited to one location
- WhatsApp promotional messaging may incur separate charges
- Promotional messaging uses an optional add-on
Who it suits
UpBlick suits local businesses such as clinics, salons, hotels, restaurants, gyms, and retail stores that want to collect and manage reviews. Agencies can use its Agency plan for client management and white-label tools.
Verdict
UpBlick brings review collection, response workflows, private feedback, and reputation analytics together for local businesses. Compare plan limits and messaging charges with expected review volume before choosing a tier.
Where Specifiction places it
- Review Management Software#79 of 1648.0
- Salon Reputation Management Software#19 of 297.8