Superchat vs UpBlick
Superchat
superchat.comUpBlick
upblick.comSide by side
| Figure | Superchat | UpBlick |
|---|---|---|
| Price from | €89/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Review Management Software | 9.3 (#2) | 8.0 (#79) |
| Free plan | Yes | No |
| Headquarters | Berlin, Germany | Bengaluru, Karnataka, India |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | The maker lists Google, Facebook, and Justdial as supported business and review platform integrations. |
| Review sources | Google,ProvenExpert,Trustpilot,and custom links | Google,UpBlick |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | The pricing comparison lists Standard support for Starter, Priority Email for Growth, Priority Chat for Pro, and Dedicated Support for Agency. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.
UpBlick
UpBlick is a customer feedback and reputation management platform for local businesses, available on the web and through an API. It manages review collection, follow-ups, customer sentiment, response workflows, and reputation monitoring. Businesses can request reviews through QR codes, NFC cards, WhatsApp, email, SMS, or digital review links, with reminders for customers who have not shared feedback. AI-assisted replies use review context, and users can review and edit responses before publishing them. UpBlick also collects private feedback and provides issue detection, follow-up workflows, and resolution tracking. Analytics cover sentiment, recurring feedback themes, review activity, ratings, and reputation trends. The maker lists Google, Facebook, and Justdial integrations. Plans start at $19/mo, with a 15-day trial and no free plan. The Starter plan is $19 per month for one location, 100 customers, 400 WhatsApp review requests and reminders per month, and 100 AI review responses per month. Higher plans add capacity, competitor tracking, API access, team features, and agency tools.