PublicInput vs SeeClickFix 311 CRM
PublicInput
publicinput.comSeeClickFix 311 CRM
seeclickfix.comSide by side
| Figure | PublicInput | SeeClickFix 311 CRM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 6 | 1 |
| Spec score · Public Sector Software | 6.7 (#6) | 7.7 (#4) |
| Spec score · Government Software | 6.6 (#7) | 7.8 (#3) |
| Spec score · Public Sector CRM Software | 6.7 (#22) | 7.7 (#12) |
| Headquarters | Raleigh, North Carolina, United States | Manhattan, Kansas, United States |
| Integrations | The Meetings product lists hybrid integration with Zoom and Microsoft Teams, and the engagement plan page names Accela and ESRI as external system integrations. | CivicPlus describes more than 20 API-driven integrations, including systems for asset management, code enforcement, GIS, and customer service. |
| Intended users | The company describes its product as serving state and local government agencies and their partners. | The product is designed for local governments and municipal teams managing resident requests and communications. |
| Purpose | PublicInput provides community engagement and public meeting software for state and local government agencies and those who work with them. | SeeClickFix 311 CRM helps local governments manage, respond to, and resolve resident service requests and inquiries. |
Plans
PublicInput
- EngagePriced on request
- Engage PlusPriced on request
- ListenPriced on request
- Meetings AdvancedPriced on request
- Meetings CorePriced on request
- Meetings PremierPriced on request
In their own words
PublicInput
PublicInput has no write-up on Specifiction yet; its figures are above.
SeeClickFix 311 CRM
SeeClickFix 311 CRM is a cloud service for local governments handling resident service requests and inquiries. Residents can submit requests through a mobile app, web portal, chatbot, or phone call; submissions enter a shared inbox for staff. Staff can route cases by location and category, merge duplicate requests, and use collaborative workflows to track resolution. The platform provides automated status updates, request tracking, and two-way resident communication. It includes case management, multichannel outreach, and more than 20 API-driven integrations covering asset management, code enforcement, GIS, and customer service. Open311 and SeeClickFix APIv2 are available, while private organizational API access may require a separate license. The APIs do not use webhooks, and custom API development or consultation is not provided. Organization members can open CRM features from the mobile app in a mobile browser. The Starter Package supports up to five user licenses. Pricing is custom and supplied after discussing organizational needs.