Pulseway vs Tactical RMM
Pulseway
pulseway.comTactical RMM
tacticalrmm.comSide by side
| Figure | Pulseway | Tactical RMM |
|---|---|---|
| Price from | — | $50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 10 |
| Spec score · Managed Service Provider Software | 8.1 (#10) | 7.3 (#17) |
| Spec score · Remote Monitoring and Maintenance Software | 8.2 (#6) | 7.4 (#11) |
| Spec score · Remote Monitoring and Management Software | 8.2 (#14) | 7.4 (#23) |
| Spec score · Remote Monitoring & Management (RMM) Software | 8.1 (#8) | 7.3 (#10) |
| Monitoring | The product offers real-time monitoring and customizable alerts for servers, networks, workstations, and mobile devices. | The monitoring engine checks hardware health, running services, event logs, and custom script outputs and supports flexible alerts. |
| Patching | Pulseway automates operating system and third-party application patch management. | Patch management lets users create policies to approve and deploy Windows updates and manage reboots. |
| Product | Pulseway RMM lets IT departments and MSPs monitor, manage, and troubleshoot workstations, servers, networks, and mobile devices remotely. | Tactical RMM is a remote monitoring and management platform designed for IT professionals and MSPs. |
Plans
Tactical RMM
- Tier 1 Starter (self-hosted)$55 a month
- Tier 1 Starter (hosted)$65 a month
- Tier 2 Essentials (hosted)$80 a month
- Tier 2 Essentials (self-hosted)$80 a month
- Tier 3 Professional (self-hosted)$105 a month
- Tier 1 Starter (self-hosted)$600 a year
- Tier 1 Starter (hosted)$715 a year
- Tier 2 Essentials (hosted)$880 a year
- Tier 2 Essentials (self-hosted)$900 a year
- Tier 3 Professional (self-hosted)$1,200 a year
In their own words
Pulseway
Pulseway is a remote management platform for workstations, servers and network devices, with solutions presented for MSPs, IT departments and education organizations. Monitoring and alerts cover Windows, Mac, Linux, network devices and IoT. Remote control includes unlimited sessions and multi-screen support; scripting, auto-remediation and operating-system and third-party application patching are also listed. The patch management page names more than 300 out-of-the-box application titles. Integrations include Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master and ConnectWise Manage. Autotask and Zendesk can create tickets for notifications meeting configured priority criteria. Pulseway describes a hybrid deployment model and lists agents for Windows, Linux, macOS and BSD, with minimum operating system requirements for supported agents. Agents and client software require outbound HTTPS on TCP 443 and no inbound ports. The company says connections and messages use AES 256-bit encryption, and two-factor authentication is mandatory. Pricing is available on request; monthly, annual and three-year options, volume discounts and add-ons are listed, along with a one-time advanced onboarding fee of €149.
Tactical RMM
Tactical RMM is a remote monitoring and management platform for IT professionals and managed service providers. It supports Windows, macOS, and Linux, and can be self-hosted or managed. Technicians can start remote desktop sessions, use a remote shell, and manage files on endpoints. Patch policies help approve and deploy Windows updates and manage reboots. Automation policies deploy configurations and scripts, including PowerShell, Python, Bash, and other languages. Monitoring checks hardware health, services, event logs, and custom script outputs, with alerts. Reports can use templates or custom formats, with PDF output and interactive web dashboards. The platform describes itself as source-available and provides role-based permissions. Pricing is freemium, with a free plan and paid plans from $55/mo. Tier 1 Starter self-hosted costs $55 a month for 0 to 199 endpoints; the hosted version costs $65 a month for 0 to 100 endpoints. Nonprofits receive a complimentary tier upgrade with self-hosted subscriptions, not hosted ones.