PWI Charity CRM vs Salesforce Nonprofit Cloud

PWI Charity CRM is a web-based contact system for nonprofits managing supporters, prospective donors, leads, fundraising, and outreach. Profiles can store several emails, addresses, phone numbers, custom fields, giving history, communication preferences, and engagement levels. The CRM records gifts from online donations, crowdfunding, GroupGive, manual entry, and other channels. It also records non-cash contributions such as goods, services, property, and vehicles with fair-market values. Tags and segments organize contacts for targeted communication and donor analysis. Users can generate and send tax-deductible receipts, produce donor reports, import contacts from spreadsheets or other CRMs, and export data for mail merges or reporting. Listed capabilities include campaign management, recurring donations, automated receipts, donor segmentation, donation keywords, and standard reporting. The free plan costs nothing, requires no credit card, and is described as free forever. Paid pricing is listed from $25 a month. PWI says it uses reasonable confidentiality measures but cannot guarantee complete security. Terms grant PWI and PWI Foundation a perpetual, transferable, sublicensable worldwide license to submitted CRM content for related marketing and promotional activities, while nonprofits retain ownership.

Salesforce Nonprofit Cloud is a web-based platform that brings nonprofit funding, program delivery, and impact measurement together. Fundraising tools cover donor profiles, reusable audience segments, gift entry, and management of commitments, designations, soft credits, and tributes. Volunteer management includes events, roles, shifts, locations, attendance, applications, and engagement history, with self-service sign-up through Experience Cloud. Program features track enrollment, attendance, services, and benefits; outcome tools let organizations set targets, record results, and collect assessment data. Grantmaking covers publishing funding opportunities, collaborating on proposals, awarding grants, and managing budgets and disbursements. Accounting Subledger consolidates Salesforce CRM data with an organization's accounting system. Named connections include Salesforce products such as Marketing Cloud, Data 360, Slack, and OmniStudio, plus partner apps including Classy, DonorDrive, WealthEngine, and AmpImpact. Eligible nonprofits can receive 10 free licenses through the Power of Us Program. Paid pricing is listed from $60/user/mo (annual), with a 30-day trial. Salesforce says per-user products require an annual contract and listed prices are informational and subject to change.