Quantum Metric vs Session Rewind
Quantum Metric
quantummetric.com
Session Rewind
sessionrewind.comSide by side
| Figure | Quantum Metric | Session Rewind |
|---|---|---|
| Price from | $2,083.33/mo | $24/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · Heatmap and session replay tools | 8.7 (#15) | 8.2 (#34) |
| Spec score · Session Recording Software | 8.5 (#10) | 8.1 (#16) |
| Free plan | No | Yes |
| Headquarters | Monument, Colorado, USA | Austin, Texas, United States |
| Integrations | The partner network lists integrations including Adobe Analytics, Salesforce Service Cloud, Qualtrics, ServiceNow, Optimizely, Tealium, Looker and Slack. | The site lists Slack notifications and observability integrations that add recording URLs to exception reports. |
| Privacy controls | The security page says sensitive fields such as passwords and credit card details are blocked by default, and describes pseudonymization and encryption options for certain personal data. | Sensitive data is redacted by default, with granular options for recording inputs and pages. |
| Security | The company reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification, and describes controls for capture, blocking, or encryption of data on users’ devices. | The site lists Google SSO and secure magic-link login; its privacy policy says it uses physical, technical, organizational, and administrative security measures. |
| Support | Enterprise plans include onboarding, training, and ongoing consultation with customer success experts. | The maker recommends its in-product support chat for support concerns and product questions and also provides support by email. |
Plans
Quantum Metric
- EnterprisePrice not published
- Quantum Metric$25,000 a year
- Enterprise custom planPriced on request
- Enterprise plansPriced on request
Session Rewind
- FreeFree
- 10,000 sessions$24 a month
- 25,000 sessions$49 a month
- 100,000 sessions$149 a month
- 250,000 sessions$299 a month
- 500,000 sessions$449 a month
- 1,000,000 sessions$799 a month
In their own words
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact. Teams can track events, build conversion funnels, review session recordings, and use API access. Session replay supports investigation of where customers struggle. The platform includes digital, product, experience, journey, and web analytics, along with heatmaps, monitoring, alerts, and opportunity analysis. Its autocapture surfaces more than 60 behavioral and friction indicators and more than 300 audience and experience dimensions out of the box. Felix investigates behavioral, technical, and business signals and can monitor experiences for issues, opportunities, and business impact. Listed integrations include Qualtrics, Salesforce Service Cloud, ServiceNow, Looker, Slack, Optimizely, Tealium, and Adobe Analytics; data can be streamed to Snowflake, BigQuery, Amazon S3, and Oracle. Quantum Metric reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification. Enterprise plans include onboarding, training, and consultation. Pricing is on request, there is no free plan, and session limits are set by agreement.
Session Rewind
Session Rewind records website sessions and combines playback with analytics and issue monitoring. Heatmaps visualize mouse movement and scrolling, while charts and funnels describe traffic and behavior. Monitoring includes network logs, JavaScript errors, and performance telemetry. Capture supports web and mobile web, with web and API platforms listed, plus front-end frameworks and CMS installation support. Sensitive data is redacted by default, and controls can limit recording of inputs and pages. Users can share timestamped moments with access controls or embed playback through the API. Slack notifications and observability integrations can add recording URLs to exception reports. Google SSO and magic-link login are listed. The free plan costs nothing and includes 3,000 sessions monthly, unlimited admins, custom events, two concurrent heatmaps, and 60-day retention. Paid monthly plans start at $24 a month for 10,000 sessions, with tiers up to 1,000,000 sessions for $799 a month. Saved sessions may be retained permanently; other sessions are retained up to one year, while the free plan specifies 60 days.