Quantum Metric vs Zipy
Quantum Metric
quantummetric.com
Zipy
zipy.aiSide by side
| Figure | Quantum Metric | Zipy |
|---|---|---|
| Price from | $2,083.33/mo | $25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Session Recording Software | 8.5 (#10) | 7.5 (#27) |
| Spec score · Session Replay Software | 8.4 (#15) | 7.6 (#25) |
| Integrations | The partner network lists integrations including Adobe Analytics, Salesforce Service Cloud, Qualtrics, ServiceNow, Optimizely, Tealium, Looker and Slack. | The integrations page lists RB2B, Sentry, Segment, Rollbar, Raygun, Pendo, Mixpanel, Intercom, Honeybadger, Help Scout, Heap, Errorception, and Amplitude. |
| Security | The company reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification, and describes controls for capture, blocking, or encryption of data on users’ devices. | The security overview says production servers and customer data are hosted on Google Cloud, data is transmitted over HTTPS, and stored data is encrypted with Google-managed keys. |
| Session replay | Funnel and metric results link directly to session replays, friction indicators and technical errors for root-cause analysis. | Session Replay shows user interactions with DOM replay, console logs, network logs, and custom logs. |
| Support | Enterprise plans include onboarding, training, and ongoing consultation with customer success experts. | The Free plan lists email support in 72 hours, Growth lists email support in 24 hours, and Enterprise lists priority email and chat support. |
Plans
Quantum Metric
- EnterprisePrice not published
- Quantum Metric$25,000 a year
- Enterprise custom planPriced on request
- Enterprise plansPriced on request
Zipy
- Growth (annual billing)$25 a month
- Growth (monthly billing)$30 a month
- EnterprisePriced on request
- Free PlanPrice not published
In their own words
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact. Teams can track events, build conversion funnels, review session recordings, and use API access. Session replay supports investigation of where customers struggle. The platform includes digital, product, experience, journey, and web analytics, along with heatmaps, monitoring, alerts, and opportunity analysis. Its autocapture surfaces more than 60 behavioral and friction indicators and more than 300 audience and experience dimensions out of the box. Felix investigates behavioral, technical, and business signals and can monitor experiences for issues, opportunities, and business impact. Listed integrations include Qualtrics, Salesforce Service Cloud, ServiceNow, Looker, Slack, Optimizely, Tealium, and Adobe Analytics; data can be streamed to Snowflake, BigQuery, Amazon S3, and Oracle. Quantum Metric reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification. Enterprise plans include onboarding, training, and consultation. Pricing is on request, there is no free plan, and session limits are set by agreement.
Zipy
Zipy combines session replay, error tracking, and product analytics for product and frontend teams. Session Replay pairs user interactions with DOM replay, console output, network logs, and custom logs. Error Tracking covers JavaScript and API errors, stack traces, console logs, and network logs; product analytics includes user journeys, clickstream data, and DAU, WAU, and MAU metrics. Oopsie AI Agent monitors sessions and errors to surface issues, help prioritize fixes, and highlight problems affecting users. Customers can configure recorded and stored data, including excluding information they consider sensitive. The Free plan lists 1,000 sessions per month, mobile replays, 15 days of data retention, up to two projects, and email support in 72 hours. A 14-day trial provides unrestricted feature access, after which users can continue on the free plan. Growth starts at $25/month billed annually, or $30/month billed monthly. The Chrome extension has a separate recording limit: sessions stop after five minutes or when the same tab navigates to a different domain. Listed platforms include Android, iOS, web, and extension.