Questback Employee Experience vs QuestionPro

Questback Employee Experience collects and analyses employee feedback to help organisations address engagement, retention and workplace culture. It offers ready-made survey templates that can be adapted to an organisation’s needs, as well as pulse surveys for recurring feedback on sentiment, engagement and wellbeing. Its analytics are described as using generative AI to show patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools and data pipelines; access uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and stores data in ISO-certified data centres in Germany. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available via web and API, with engagement surveys, anonymous responses, action planning and benchmarking listed. Pricing is available on request, and a 14-day trial is offered for companies, not private or individual users.

QuestionPro is a survey platform for building questionnaires, collecting responses and analyzing results. Its listed tools include logic branching, custom branding, response analytics, API access and a respondent panel. The free Essentials plan costs nothing and covers one user, 200 responses per survey and 30 question types. Advanced costs $99 a month, billed annually, for one user, up to 25K responses per year and 38 question types. Team Edition costs $83 a month, billed annually, for five or more users, up to 100K responses per year and 46 question types. Research Suite is for teams of 10 or more and lists 52 question types with custom response pricing. The pricing note also lists a 10-day trial and paid plans from $83/user/mo (annual). QuestionPro was founded in 2005 and is headquartered in Austin, Texas. Its listed platform is API, and it offers a survey API.