Questica Budget vs SeeClickFix 311 CRM
Questica Budget
eunasolutions.comSeeClickFix 311 CRM
seeclickfix.comSide by side
| Figure | Questica Budget | SeeClickFix 311 CRM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Public Sector Software | 7.3 (#5) | 7.7 (#4) |
| Company history | Euna says its story began in 2018 when five established public sector technology companies came together. | CivicPlus says it acquired SeeClickFix in 2020 and added it to its local government product suite. |
| Founded | 2018 | 1998 |
| Headquarters | Sandy Springs, Georgia, United States; Canadian headquarters in Oakville, Ontario | Manhattan, Kansas, United States |
| Purpose | Euna Budget is a full-cycle public sector budgeting solution connecting planning, forecasting, management, and reporting. | SeeClickFix 311 CRM helps local governments manage, respond to, and resolve resident service requests and inquiries. |
| Security | The product page says the solution is held to high security standards and describes its ERP integrations as safe, secure, and reliable. | SeeClickFix states that it updates server software, monitors vulnerability announcements, restricts engineer access, uses firewalls, and supports SSL encryption. |
Plans
Questica Budget
- Euna Budget EnterprisePriced on request
- Euna Budget ProfessionalPriced on request
In their own words
Questica Budget
Questica Budget, presented by Euna as Euna Budget, is a cloud-based budgeting solution for public sector organizations. It connects planning, forecasting, management, and reporting across strategic, performance, personnel, operating, and capital budgets. Personnel budgeting models salaries, benefits, and positions while connecting finance and HR data across departments. Integrated forecasting and scenario analysis support projections, including rolling forecasts and multi-entity budgeting. Review and approval workflows are designed for collaboration, with automation intended to reduce manual effort. OpenBook can publish digital budget books and ACFRs through an interactive public portal. The platform supports accessibility standards and alignment with GFOA and GASB standards, and budget books and ACFRs can meet ADA accessibility requirements. Euna lists certified ERP integrations including Tyler Munis, Workday, SAP, and Oracle. Access is provided through the web and an API. It is designed for towns, cities, counties, states, educational institutions, and nonprofits. Pricing is on request, with Professional and Enterprise plans listed without prices.
SeeClickFix 311 CRM
SeeClickFix 311 CRM is a cloud service for local governments handling resident service requests and inquiries. Residents can submit requests through a mobile app, web portal, chatbot, or phone call; submissions enter a shared inbox for staff. Staff can route cases by location and category, merge duplicate requests, and use collaborative workflows to track resolution. The platform provides automated status updates, request tracking, and two-way resident communication. It includes case management, multichannel outreach, and more than 20 API-driven integrations covering asset management, code enforcement, GIS, and customer service. Open311 and SeeClickFix APIv2 are available, while private organizational API access may require a separate license. The APIs do not use webhooks, and custom API development or consultation is not provided. Organization members can open CRM features from the mobile app in a mobile browser. The Starter Package supports up to five user licenses. Pricing is custom and supplied after discussing organizational needs.