queue1 vs Qwaiting
queue1
queue1.auQwaiting
qwaiting.comSide by side
| Figure | queue1 | Qwaiting |
|---|---|---|
| Price from | A$50/mo | $207.50/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Restaurant Waitlist Software | 8.1 (#10) | 8.3 (#7) |
| Notifications | Guests can get notifications where supported, and the Growth plan includes push notifications. | Qwaiting can send automated notifications through SMS, email, or mobile app. |
| Security | The site says ticket pages use unique, hard-to-guess links and production traffic is protected with HTTPS/TLS. | Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. |
| Support | The Growth plan includes priority support. | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
queue1
queue1 manages queues for restaurants, clinics, salons and other walk-in venues. Staff use queue1 Controller to issue tickets, call the next ticket and update the “Now serving” display. Venues can keep multiple queues for different party sizes or service types. Guests can scan a QR code or open a private ticket link in a browser to follow progress without installing an app; notifications are available where supported, and the Growth plan adds push notifications. The site says ticket pages use unique, hard-to-guess links and production traffic is protected with HTTPS/TLS. Queue state is saved for recovery after interruptions, but normal operation on venue Wi-Fi requires an active internet connection. The free Demo is limited to 100 tickets and uses two Android devices, one for Display and one for Controller. A screen of 10 inches or larger is recommended for the guest-facing Display. Growth costs A$50 a month and includes live queue sync, monthly queue reports and priority support. Enterprise pricing is custom.
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.