queue1 vs Shokken

queue1 manages queues for restaurants, clinics, salons and other walk-in venues. Staff use queue1 Controller to issue tickets, call the next ticket and update the “Now serving” display. Venues can keep multiple queues for different party sizes or service types. Guests can scan a QR code or open a private ticket link in a browser to follow progress without installing an app; notifications are available where supported, and the Growth plan adds push notifications. The site says ticket pages use unique, hard-to-guess links and production traffic is protected with HTTPS/TLS. Queue state is saved for recovery after interruptions, but normal operation on venue Wi-Fi requires an active internet connection. The free Demo is limited to 100 tickets and uses two Android devices, one for Display and one for Controller. A screen of 10 inches or larger is recommended for the guest-facing Display. Growth costs A$50 a month and includes live queue sync, monthly queue reports and priority support. Enterprise pricing is custom.

Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.