queue1 vs Union Waitlist

queue1 manages queues for restaurants, clinics, salons and other walk-in venues. Staff use queue1 Controller to issue tickets, call the next ticket and update the “Now serving” display. Venues can keep multiple queues for different party sizes or service types. Guests can scan a QR code or open a private ticket link in a browser to follow progress without installing an app; notifications are available where supported, and the Growth plan adds push notifications. The site says ticket pages use unique, hard-to-guess links and production traffic is protected with HTTPS/TLS. Queue state is saved for recovery after interruptions, but normal operation on venue Wi-Fi requires an active internet connection. The free Demo is limited to 100 tickets and uses two Android devices, one for Display and one for Controller. A screen of 10 inches or larger is recommended for the guest-facing Display. Growth costs A$50 a month and includes live queue sync, monthly queue reports and priority support. Enterprise pricing is custom.

Union Waitlist is a guest and table management feature for busy bars and restaurants, available through a browser and mobile experience. Guests can join a line, track their position, view the menu, save items, and open a tab before seating with a QR code or NFC. They can order from the bar, request pickup, and earn rewards. Staff see guest names and collected notes, coordinate communication, assign tables, and balance server workloads. When seating is ready, staff can transfer the guest check and notes to the table, including from a tablet, and send a text notification. Union lists integrations with OpenTable, 7shifts, Checkmate, Craftable, DAVO, and Solink. The company describes its venue platform as built for high-volume bars and restaurants and says its demo is suitable for operators with a full liquor license. Union Pocket installs from the App Store and supports iPhone 12 and later. The Waitlist page asks businesses to schedule a demo and does not show a feature price.