queue1 vs Waitwhile
queue1
queue1.au
Waitwhile
waitwhile.comSide by side
| Figure | queue1 | Waitwhile |
|---|---|---|
| Price from | A$50/mo | $31/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Restaurant Waitlist Software | 8.1 (#10) | 8.5 (#5) |
| Headquarters | Australia | The security page identifies San Francisco, California as the global headquarters and the company page gives its San Francisco address. |
| Security | The site says ticket pages use unique, hard-to-guess links and production traffic is protected with HTTPS/TLS. | The security page states that data in transit and at rest is encrypted with AES at 128-bit or higher and that third-party penetration tests occur annually. |
| Support | The Growth plan includes priority support. | The site links to a help center and lists [email protected] as its contact email. |
Plans
Waitwhile
- FreeFree
- FreeFree
- Starter$31 a month
- Business$55 a month
- EnterprisePriced on request
In their own words
queue1
queue1 manages queues for restaurants, clinics, salons and other walk-in venues. Staff use queue1 Controller to issue tickets, call the next ticket and update the “Now serving” display. Venues can keep multiple queues for different party sizes or service types. Guests can scan a QR code or open a private ticket link in a browser to follow progress without installing an app; notifications are available where supported, and the Growth plan adds push notifications. The site says ticket pages use unique, hard-to-guess links and production traffic is protected with HTTPS/TLS. Queue state is saved for recovery after interruptions, but normal operation on venue Wi-Fi requires an active internet connection. The free Demo is limited to 100 tickets and uses two Android devices, one for Display and one for Controller. A screen of 10 inches or larger is recommended for the guest-facing Display. Growth costs A$50 a month and includes live queue sync, monthly queue reports and priority support. Enterprise pricing is custom.
Waitwhile
Waitwhile is a platform for handling walk-ins, queues and appointments across service locations. Customers can join a queue remotely or on-site by QR code, web, kiosk, NFC tag or SMS, then receive live updates and AI-powered wait estimates. Appointment tools cover reminders, confirmations, booking rules and matching people with resources. LineSync places scheduled appointments and walk-ins in a shared queue. Connections include a REST API, webhooks, no-code options and Zapier, alongside named integrations such as Slack, Salesforce, Mailchimp, Google Sheets, Outlook, Google Calendar, Twilio, Zendesk and Square POS. It runs on Android, iOS and web, and offers an API. The free plan is free and covers one location and 50 visits/month. Starter is $31 a month billed annually; Business is $55 a month billed annually. Enterprise pricing is custom. Waitwhile lists retail, luxury retail, government, education and healthcare among its industries, and describes its enterprise offering for businesses with 10 to 600 service points and multiple networks.