QuickReply.ai vs Spoki
QuickReply.ai
quickreply.ai
Spoki
spoki.comSide by side
| Figure | QuickReply.ai | Spoki |
|---|---|---|
| Price from | — | €39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · WhatsApp Marketing Software | 7.5 (#33) | 8.9 (#10) |
| AI agents | Its AI agents select follow-up messages based on shopper activity and can adjust the offer, timing and channel. | Spoki provides configurable AI agents for customer service, sales, marketing and voice conversations. |
| Automation | The platform supports broadcasts, abandonment flows, order updates, repeat-purchase reminders and chatbots with human handoff. | The platform can automate customer support, marketing, sales, and lead qualification with AI agents. |
| Channels | Its pricing page lists email, SMS, WhatsApp, RCS, Instagram and web chat as supported channels. | Spoki describes its platform as connecting customers through WhatsApp, voice, SMS, and email. |
| Headquarters | New Delhi, India | San Vito dei Normanni, Italy |
| Integrations | The pricing page states that plans from Popup + AI Agents include 150+ native integrations with Shopify, payment gateways, shipping partners, CDPs and CRMs. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Product | QuickReply describes itself as a platform for capturing website visitors and choosing personalized follow-up messages, channels and offers. | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. |
| Security | QuickReply says it maintains ISO 27001 certification and undergoes SOC 2 Type II assessment. | Spoki's privacy policy states that personal data is encrypted in transit using TLS/SSL and at rest using AES-256 or equivalent. |
| Support | The contact page offers help by email at [email protected] and lists India and Singapore phone numbers. | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. |
Plans
QuickReply.ai
- Popup + AI AgentsPriced on request
- Popup + AI Agents + Managed ServicesPriced on request
- Popup onlyPriced on request
In their own words
QuickReply.ai
QuickReply.ai has no write-up on Specifiction yet; its figures are above.
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.