Quo vs Zoom Phone
Quo
quo.com
Zoom Phone
zoom.comSide by side
| Figure | Quo | Zoom Phone |
|---|---|---|
| Price from | $15/mo | $1.33/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 9 |
| Spec score · Business Phone Systems | 9.2 (#5) | 9.1 (#9) |
| Spec score · VoIP calling apps | 8.9 (#2) | 8.2 (#8) |
| Spec score · Telephony Software | 8.9 (#5) | 8.2 (#15) |
| Spec score · Voicemail Transcription Software | 8.8 (#3) | 8.2 (#7) |
| Spec score · Cloud Telephony Solutions | 8.8 (#7) | 8.2 (#14) |
| Spec score · Cloud Communication Platform | 8.7 (#9) | 8.2 (#17) |
| Spec score · Voip Software | 8.7 (#9) | 8.2 (#13) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | The service provides call routing, simultaneous ringing, ring orders, forwarding and warm transfers. | custom |
| Desktop and mobile apps | Yes | Yes |
| Founded | Quo, formerly OpenPhone, was founded in 2018 by Mahyar Raissi and Daryna Kulya. | 2011 |
| Free plan | No | No |
| Integrations | The integration directory lists HubSpot, Salesforce, Jobber, Pipedrive, Zoho CRM, Attio, Clio, Slack, Zapier, Make, Gong, ChatGPT, Claude and others. | Zoom Phone lists integrations with Salesforce, Slack, Contact Center, Microsoft, and Google. |
| Paid from | 15 | 10 |
| Voicemail transcription | Yes | Yes |
Plans
Zoom Phone
- Metered calling$10 a month
- Unlimited North America$15 a month
- Pro Global Select$20 a month
- US & CA Unlimited$16 a year
- US & CA Unlimited$18 a month
- Pro Plus$20.50 a year
- Pro Plus$24 a month
- Business Plus$24.50 a year
- Business Plus$29 a month
In their own words
Quo
Quo is a paid business phone service with web, Windows, macOS, iOS and Android support. It offers desktop and mobile apps, multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Quo has no free plan, but a seven-day trial is listed. Its pricing note gives a starting rate of $15/user/mo on an annual term. Separately, monthly plan listings show Starter at $19 a month, Business at $33 a month and Scale at $47 a month. Each of those monthly listings includes one phone number per user and 1,000 free automation credits. The annual starting-price note and monthly plan figures are distinct details, so readers should check which billing term applies to their choice. With support for five listed platforms and both mobile and desktop apps, Quo provides business calling across a range of devices. Its call-handling options include routing calls and directing callers through an auto attendant.
Zoom Phone
Zoom Phone is a cloud VoIP phone system for making and receiving calls over broadband internet. Its connected communications offering supports calls, video, chat, SMS and fax, with desktop and mobile apps. Call management includes auto attendants, IVR, call queues, business-hours routing, recording and voicemail transcription. Plans include post-call summaries, voicemail prioritization and task extraction. You can port existing numbers or purchase new ones; a domestic number is included. Zoom lists integrations with Salesforce, Slack, Contact Center, Microsoft and Google, and APIs for adding phone capabilities to custom applications. Global PSTN coverage is listed in 49+ countries, with an option to bring your own carrier. Zoom states 99.999% uptime and lists E911 and failover options through Zoom Phone Local Survivability. Plan details list 256-bit authentication and media encryption support, FedRAMP Moderate compliance, and 24x7 live chat and phone support. Pricing starts at $10 per user per month for Metered calling. There is no free plan, though a free trial is available.