Qwaiting vs QwikPass
Qwaiting
qwaiting.comQwikPass
qwikpass.inSide by side
| Figure | Qwaiting | QwikPass |
|---|---|---|
| Price from | $207.50/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 8 | 2 |
| Spec score · Restaurant Waitlist Software | 8.3 (#7) | 7.9 (#13) |
| Integrations | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. | Online pickup ordering uses the restaurant’s connected Razorpay account, and the product overview says wider integrations are scoped for Enterprise. |
| Intended users | Qwaiting presents the product for organizations in sectors including healthcare, banking, retail, government, education, and airports. | The product is built for restaurants in India, with self-service onboarding described for independent restaurant teams. |
| Product | Qwaiting is a cloud-based queue management system for appointment and walk-in queues. | QwikPass is browser-based restaurant operations software connecting digital queues, counter billing, private invoices, pickup orders, preparation and collection. |
| Security | Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. | Protected requests check Organization membership, Outlet assignment and permissions; the security page says QwikPass makes no SOC, ISO, PCI or similar certification claim. |
| Support | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. | The contact page gives a two-business-day general support reply target and says these are current-pilot service targets, not a contracted Enterprise SLA. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.
QwikPass
QwikPass is browser-based restaurant operations software for restaurants in India. It links digital queues, counter billing, private invoices, pickup ordering, preparation, and collection in an Outlet workspace. Guests can take a private queue turn in a browser without an account or phone number. Staff can create menu-based counter bills, record payment confirmation, and issue private invoice links, PDFs, or printed copies. Customers order pickup from a published Outlet menu and pay through the restaurant’s connected Razorpay account; QwikPass does not provide a delivery fleet. The workspace shows queue conditions, counter bills, online orders, and work marked queued, preparing, ready, or collected. Open Access is free with 300 shared monthly service credits. Prepaid credits cost ₹0.40 as a one-time purchase, starting at 250 credits (₹100).