Qwaiting vs TableMASH
Qwaiting
qwaiting.comTableMASH
tablemash.comSide by side
| Figure | Qwaiting | TableMASH |
|---|---|---|
| Price from | $207.50/mo | $37/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 8 | 7 |
| Spec score · Restaurant Waitlist Software | 8.3 (#7) | 8.6 (#4) |
| Analytics | Qwaiting reports on queue times, customer flow, and staff efficiency. | Reports cover wait times, peak periods, table performance, covers, revenue, no-shows and walk-offs, with CSV export mentioned. |
| Integrations | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. | The site lists POS integrations including Lightspeed, Square, and Kounta, plus Google Reserve and social media booking integrations. |
| Support | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. | The table management page lists 24/7 Australian-based customer support via chat, phone, and email. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
TableMASH
- Free planFree
- Basic Plan$37 a month
- Basic Plan$37 a month
- Premium Plan$79 a month
- Premium Plan$79 a month
- Unlimited AI$139 a month
- Unlimited AI$139 a month
In their own words
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.
TableMASH
TableMASH helps restaurants, cafés, bars, and other hospitality venues manage bookings, seating, and guest flow. Its customizable drag-and-drop floor plans show live table status. Guests can join a digital waitlist by QR code, website, or host check-in and receive SMS or email updates. Guest profiles can record preferences, allergies, and visit history.
Reporting covers table turnover, occupancy, peak trading hours, covers, and revenue per table. The web platform is described as mobile-friendly for tablets and phones. Listed connections include Lightspeed, Square, Kounta, Google Reserve, and social media booking integrations; TableMASH can also connect with Make.com or Zapier and offers a reservation API. The free plan allows 30 bookings per month and unlimited tables. Paid plans start at $37 a month, and a 14-day trial is available. The listed Premium Plan is $79 a month, while the Unlimited AI plan is $139 a month and includes unlimited reservations, Voice AI, advanced analytics and reporting, and an AI Agent. Plans can be paused or cancelled at any time.