Qwaiting vs TablesReady
Qwaiting
qwaiting.com
TablesReady
tablesready.comSide by side
| Figure | Qwaiting | TablesReady |
|---|---|---|
| Price from | $207.50/mo | $3.25/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 8 | 3 |
| Spec score · Restaurant Waitlist Software | 8.3 (#7) | 7.9 (#15) |
| Founded | Qwaiting says it was founded in 2018 to create an online queue management solution. | 2011 |
| Integrations | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. | The site lists Square POS, Reserve with Google, Stripe, Zapier, API and webhooks; Business pricing includes Square and Google integrations and Stripe payments. |
| Support | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. | The pricing page lists quick email support, and the security page invites security questions by email. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.
TablesReady
TablesReady manages digital waitlists, reservations, and guest messaging for restaurants and other businesses handling queues or appointments. Guests can join through staff, a kiosk, SMS, a TablesReady page, a business website, or Reserve with Google. Customizable notifications and two-way SMS let guests confirm, cancel, or reply. Staff can use a visual floor plan to view party statuses, move parties with drag and drop, and track table turns in real time. Listed integrations include Square POS, Reserve with Google, Stripe, Zapier, an API, and webhooks. TablesReady offers a native iOS app, a web app for Android, and browser access on desktop and laptop. The free plan costs nothing and includes 150 messages per month and up to 100 parties. Starter is listed at $39 a year and Business at $79 a year, both billed monthly with annual billing. A 14-day trial is listed. Message quantities apply to the US and Canada; other international destinations receive one-tenth of those quantities. The company says its team has worked on the service since 2011.