Qwaiting vs Waittable
Qwaiting
qwaiting.comWaittable
waittable.comSide by side
| Figure | Qwaiting | Waittable |
|---|---|---|
| Price from | $207.50/mo | $34/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 8 | 3 |
| Spec score · Restaurant Waitlist Software | 8.3 (#7) | 7.0 (#22) |
| Analytics | Qwaiting reports on queue times, customer flow, and staff efficiency. | The waitlist page says analytics cover peak wait times, customer flow, and seating turnover. |
| Integrations | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. | The CRM page says the product can integrate with POS systems, payment gateways, and other tools, without naming specific providers. |
| Product | Qwaiting is a cloud-based queue management system for appointment and walk-in queues. | Waittable describes itself as restaurant waitlist, reservation, and CRM software. |
| Support | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. | The FAQ says staff training, customer support, documentation, and tutorials are provided. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.