QwikPass vs Shokken
QwikPass
qwikpass.inShokken
shokken.rsvpSide by side
| Figure | QwikPass | Shokken |
|---|---|---|
| Price from | Free | $19.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 2 | 2 |
| Spec score · Restaurant Waitlist Software | 7.9 (#13) | 8.0 (#11) |
| Integrations | Online pickup ordering uses the restaurant’s connected Razorpay account, and the product overview says wider integrations are scoped for Enterprise. | Users can sign in with Google or Apple. |
| Security | Protected requests check Organization membership, Outlet assignment and permissions; the security page says QwikPass makes no SOC, ISO, PCI or similar certification claim. | The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures. |
| Support | The contact page gives a two-business-day general support reply target and says these are current-pilot service targets, not a contracted Enterprise SLA. | Shokken offers a 15-minute setup call and in-person setup help in Las Vegas. |
Plans
In their own words
QwikPass
QwikPass is browser-based restaurant operations software for restaurants in India. It links digital queues, counter billing, private invoices, pickup ordering, preparation, and collection in an Outlet workspace. Guests can take a private queue turn in a browser without an account or phone number. Staff can create menu-based counter bills, record payment confirmation, and issue private invoice links, PDFs, or printed copies. Customers order pickup from a published Outlet menu and pay through the restaurant’s connected Razorpay account; QwikPass does not provide a delivery fleet. The workspace shows queue conditions, counter bills, online orders, and work marked queued, preparing, ready, or collected. Open Access is free with 300 shared monthly service credits. Prepaid credits cost ₹0.40 as a one-time purchase, starting at 250 credits (₹100).
Shokken
Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.