R.O. Writer vs Shop Boss
R.O. Writer
info.rowriter.com
Shop Boss
shopboss.netSide by side
| Figure | R.O. Writer | Shop Boss |
|---|---|---|
| Price from | $199/mo | $199/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 7 |
| Spec score · Auto Repair Shop Software | 8.4 (#2) | 8.6 (#1) |
| Spec score · Automotive Repair Software | 8.3 (#8) | 8.6 (#7) |
| Spec score · Repair Shop Software | 8.3 (#6) | 8.6 (#5) |
| Digital inspections | The DVI Suite sends inspection findings, recommendations, pictures, and videos to customers. | BOSS Inspect lets technicians perform inspections on phones or tablets, send reports, retain records, and show customers recommended repairs. |
| Integrations | The maker lists partners across accounting, payments, marketing, parts, repair guides and tires, including QuickBooks, Global Payments, CARFAX, AutoVitals, O’Reilly, NAPA, ALLDATA and Identifix. | The product advertises parts and labor-guide integrations, DVI connections to guides/parts/inventory, tire ordering, CARFAX, Kukui, and EService Intelligence connections. |
| Rating on Capterra | 3.9 out of 5 from 93 reviews | 4.4 out of 5 from 89 reviews. |
| Rating on G2 | 3.0 out of 5 from 11 reviews | 4.3 out of 5 from 3 reviews. |
| Rating on GetApp | 3.9 out of 5 from 93 reviews | 4.4 out of 5 from 89 reviews. |
| Rating on Software Advice | 3.9 out of 5 from 93 reviews | 4.4 out of 5 from 89 reviews. |
| Support | Support hours are Monday to Friday 7am–7pm EST and Saturday 9am–5pm EST; Sunday is closed. | TrustRadius lists chat, knowledgebase/FAQ, forum/community, email, and phone support for both free and paid support categories. |
| Target customers | The Essentials plan is described as ideal for independent shops, while the RO Writer plan is for high-volume or multi-location shops. | The company describes its users as auto repair, collision, heavy duty truck, RV, tire, and powersports or marine repair shops, as well as fleet management services. |
| What it does | R.O. Writer is shop-management software for auto-repair businesses covering service writing, repair orders, parts, payments, customer communication, reporting and accounting. | Shop Boss is cloud-based auto-repair shop management software for independent shops and multi-location operations. |
Plans
Shop Boss
- Gold$199 a month
- CRM + Online Service Scheduler$224 a month
- Platinum$349 a month
- Customer & Vehicle Data Transfer$399, paid once
- Premier$449 a month
- Premier Plus$649 a month
- Customer, Vehicle, Repair History & Inventory Data Transfer$899, paid once
In their own words
R.O. Writer
R.O. Writer has no write-up on Specifiction yet; its figures are above.