RaccoonSite vs RMS Cloud
RaccoonSite
roomraccoon.comRMS Cloud
rmscloud.comSide by side
| Figure | RaccoonSite | RMS Cloud |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 10 |
| Spec score · Hospitality Management Software | 6.8 (#10) | 7.8 (#5) |
| Spec score · Hotel Management software | 6.8 (#11) | 7.8 (#6) |
| Spec score · Motel Software | 6.8 (#12) | 7.8 (#8) |
| Spec score · Hospitality Property Management | 6.6 (#16) | 7.7 (#10) |
| Integrations | The builder includes links to Instagram and Facebook and can connect its website to the RoomRaccoon booking engine. | The help centre lists integrations for door locks, OTAs, POS, housekeeping, revenue management, loyalty, kiosks and property automation. |
| Product | RaccoonSite is RoomRaccoon’s built-in website builder for creating a hotel website connected to its booking engine. | RMS is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds and serviced apartments. |
| Security | RoomRaccoon requires two-factor authentication for all users and logs users out after 25 minutes of inactivity. | RMS describes its security as enterprise-grade and says its system meets PCI and Department of Defence standards. |
| Support | RaccoonSite Plus includes website build support, and RoomRaccoon says its team will build and register the website for customers choosing the managed setup. | RMS offers round-the-clock phone support in the customer's region and an online help center. |
Plans
RMS Cloud
- AcceleratePriced on request
- ElevatePriced on request
- Accelerate (hotels)Priced on request
- Accelerate (motels)Priced on request
- Accelerate (parks and campgrounds)Priced on request
- Accelerate (serviced apartments and lettings)Priced on request
- Elevate (hotels)Priced on request
- Elevate (motels)Priced on request
- Elevate (parks and campgrounds)Priced on request
- Elevate (serviced apartments and lettings)Priced on request
In their own words
RaccoonSite
RaccoonSite is RoomRaccoon’s web-based website builder for hotels. It connects to the RoomRaccoon booking engine and is managed through the company’s PMS. Setup can prefill a site with a property’s logo, colours, room categories, images and descriptions. Users build pages from templates and content blocks, manage multiple languages and choose which pages are published. A booking widget can show availability and accept reservations, while room showcases can link to booking pages. The builder includes Instagram and Facebook links, cookie acceptance or rejection with stored consent, and a generated cookie-policy page. Keyboard navigation supports accessibility requirements. Publishing requires an externally purchased domain connected with a CNAME record; SSL is applied before launch. Users can explore and build before activation, but publishing needs an upgrade slot. The self-service RaccoonSite plan has one slot. RaccoonSite Plus adds website-build support, email hosting and domain registration with two slots. RoomRaccoon also offers a managed setup in which its team builds and registers the site. Prices are available on request.
RMS Cloud
RMS Cloud is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds, and serviced apartments. It brings property management together with reservations, front desk operations, financials, housekeeping, and maintenance. Its booking and revenue tools cover OTA distribution, direct bookings, upsells, reservation management, and yield optimization; guests can book, manage, and pay online. Reporting ranges from quick performance snapshots to accounting and operations views. The open API supports real-time, two-way exchange for inventory, rates, booking engines, POS, and CRM systems, and the maker lists more than 100 technology partners. RMS advertises 530+ API endpoints, a developer sandbox, documentation, and dedicated API support. Accelerate includes accounting and financials, batch invoicing and statements, reporting and analytics, housekeeping, and maintenance. Elevate adds multi-site and enterprise management and API access; owner and trust accounting is an optional add-on. RMS Cloud is paid, has no free plan, and provides plan pricing by quote. The maker is based in Keilor Park, Victoria, Australia, and says it has supported hospitality operators globally since 1983.