Rainbow vs Zoom Workplace

Rainbow is a cloud-based communication and collaboration platform for businesses, connecting people, objects and interactions through the cloud. Its tools include persistent one-to-one and group chat, presence information, task management, voice and video calls, screen or app sharing, and file sharing. Telephony features available on eligible plans include PBX control, phone presence, call logging, VoIP, caller identification, forwarding and voicemail. Office integrations include Google Chrome Click2Call, Rainbow Telephony for Microsoft Teams, Microsoft 365 Exchange Online or Google Calendar, and an Outlook plug-in. Hybrid telephony can connect with OmniPCX Enterprise, OXO Connect and third-party integrations for Cisco, NEC, Mitel and Asterisk. Rainbow offers cloud, on-premises and hybrid deployments, and its services are available in more than 75 countries and 22 languages. The plans list AES-256 encryption, region-based data residency and SAML or OIDC single sign-on. Essential costs nothing; Business costs €2 a month per user, and Enterprise costs €4 a month per user. Business and Enterprise include 24/7 support and an uptime SLA; Essential includes a digital Help Center.

Zoom Workplace brings meetings and collaboration tools together across web, desktop, mobile, and browser extension platforms. Listed meeting features include screen sharing, breakout rooms, and recording. Workplace Basic is free for one user and allows up to 100 participants, with group meetings of three or more limited to 40 minutes. Basic also lists 10 shared documents, three editable boards, and five videos of up to two minutes each. Workplace Pro costs $15.99 a month when billed monthly, for one to nine users. It allows meetings up to 30 hours and includes 10 GB of cloud recording storage per license, unlimited videos, and unlimited document sharing. AI Companion is included with paid services at no additional cost; account owners and administrators control whether its features are enabled. Listed integrations include Microsoft, ServiceNow, Google, Oracle, Salesforce, Atlassian, Google Calendar, Zapier, Zendesk, and Outlook. Pro also includes premium apps for one year, with terms applying.