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SPECIFICTION
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Raneto vs Zendesk Guide

Raneto

raneto.com

Zendesk Guide

zendesk.com

Side by side

FigureRanetoZendesk Guide
Price fromFree$19/mo
Free planYes—
Free trial—Yes
Open source——
WebYesYes
Windows—Yes
macOS—Yes
LinuxYes—
iOS—Yes
Android—Yes
API—Yes
Self-hostedYes—
Plans published110
Spec score · Knowledge base software7.5 (#112)9.2 (#3)
Publishing audiencebothboth
Content analyticsYesYes
Free planYesNo
IntegrationsThe repository documents a Google Analytics 4 measurement ID environment variable and a Google OAuth login setup tutorial.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
Version historyYesYes

Plans

Raneto

  • Free / Open SourceFree

Raneto pricing →

Zendesk Guide

  • Suite Team$55 a month
  • Suite Professional$115 a month
  • Suite Enterprise + CopilotPrice not published
  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month
  • Suite Enterprise + CopilotPriced on request

Zendesk Guide pricing →

In their own words

Raneto

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Zendesk Guide

Zendesk Guide has no write-up on Specifiction yet; its figures are above.

Visit zendesk.com