RazorSync vs WEX FSM
RazorSync
razorsync.comWEX FSM
wexfsm.comSide by side
| Figure | RazorSync | WEX FSM |
|---|---|---|
| Price from | $90/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Field Service Management Software | 8.9 (#5) | 7.8 (#59) |
| Spec score · HVAC Software | 8.7 (#4) | 7.5 (#22) |
| Founded | LinkedIn lists RazorSync as founded in 2010. | 2012 |
| Free plan | No | Yes |
| Headquarters | Brentwood, Tennessee, United States | Portland, Maine, United States |
| Support | Support is offered by phone, email and in-app chat Monday through Thursday 7am–6pm CST, Friday 7am–5pm CST, with limited weekend chat and email. | Customer support is available by chat, phone, or email Monday through Friday, 8am–7pm EST. |
Plans
RazorSync
- Solo$90 a month
- Team$225 a month
- Pro$499 a month
- EnterprisePrice not published
- EnterprisePriced on request
WEX FSM
- FreeFree
- EnterprisePriced on request
- Payment OptionsPriced on request
- UnlimitedPriced on request
In their own words
WEX FSM
WEX FSM organizes contractor workflows from scheduling and dispatch through proposals, invoicing, and payments. It is presented for HVAC, plumbing, electrical, and roofing businesses, with Android, iOS, and web access. Scheduling tools include drag-and-drop planning, dispatch groups, coverage zones, GIS maps, and technician navigation. Customer records can hold service history, notes, attachments, contacts, and information for multiple locations. Technicians can create field proposals, compare replacement options, and include financing. Payment options include card processing, mobile card readers, online pay, mobile check imaging, ACH, and recurring payments; field teams can also work offline. QuickBooks Online and Desktop sync are listed, along with other integrations that may carry extra fees. The Free plan includes payment features. Payment Options is free when card and/or financing volume exceeds $25,000/mo, or costs $69/mo when volume is below that threshold. Support is available by chat, phone, or email weekdays, 8am–7pm EST. Onboarding includes data cleansing and loading, team onboarding, and training resources.