Re:amaze vs ReplyAgent
Re:amaze
reamaze.comReplyAgent
replyagent.comSide by side
| Figure | Re:amaze | ReplyAgent |
|---|---|---|
| Price from | $29/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 6 |
| Spec score · Live chat software | 9.0 (#11) | 8.8 (#17) |
| API | Re:amaze provides a REST-like JSON API with account-level access, individual user tokens, and SSL/HTTPS-only access. | ReplyAgent provides a developer API documentation link and says booking workflows are available through API or MCP server. |
| Automation | Teams can automate common tasks with workflow macros, custom triggers, and chatbots. | The platform includes CRM pipelines, bulk broadcasts, a visual flow builder, role permissions, and booking management. |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | omnichannel |
| Free plan | No | Yes |
| Headquarters | San Jose, California, United States | Wilmington, Delaware, United States |
| Integrations | The site lists integrations including Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. | Listed integrations include Baserow, Supabase, Cal.com, FireCrawl, n8n, Make.com, Meta CAPI, and ActiveCampaign. |
| Live agent chat | Yes | Yes |
| Mobile apps | Re:amaze offers mobile apps for iOS and Android with push notifications for direct customer messaging. | The company says its ReplyAgent app is available on the App Store and Google Play and is free with every plan. |
| Product | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. | ReplyAgent is a white-label AI communication platform for agencies to automate sales, marketing, and support through messaging apps. |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
ReplyAgent
- FreeFree
- Premium$19 a month
- Ignite$299 a month
- Enterprise$599 a month
- Agency accountFree
- Standard workspace$19 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.
ReplyAgent
ReplyAgent has no write-up on Specifiction yet; its figures are above.