Re:amaze vs Request Tracker

Re:amaze

7.7 #14 in Help desk software

About Re:amaze

Request Tracker

6.9 #42 in Help desk software

About Request Tracker
Re:amazeRequest Tracker
Free planNoNo
Free trialYesNo
Paid from$29/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, Webapi
Free planNoYes
SLA management—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes

Both are listed in Best Help Desk Software. On Specifiction, Re:amaze scores higher on our published basis.