Re:amaze vs tawk.to
Re:amaze
reamaze.com
tawk.to
tawk.toSide by side
| Figure | Re:amaze | tawk.to |
|---|---|---|
| Price from | $29/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 7 |
| Spec score · Live chat software | 9.0 (#11) | 8.3 (#27) |
| Spec score · Conversational Support Software | 8.4 (#11) | 7.5 (#22) |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | website+messaging |
| Founded | 2012 | 2013 |
| Free plan | No | Yes |
| Headquarters | San Jose, California, United States | Las Vegas, Nevada, United States |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
tawk.to
- HobbyFree
- Growth$29 a month
- Business$99 a month
- Enterprise$399 a month
- Whitelabel$29 a month
- Voice Agents$49 a month
- Data Enrichment$59 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.
tawk.to
tawk.to combines website chat, live agent chat, visitor tracking, and a website chatbot. Its listed chat channels cover websites and messaging, and it runs on web, Windows, macOS, iOS, and Android. The free Hobby plan includes 100 monthly message credits, one AI chat agent, and 100 crawled web pages. Growth costs $29 a month and includes 1,000 monthly message credits, three AI chat agents, 500 crawled pages, and up to 1,000 API calls. Business costs $99 a month, with 5,000 message credits, five AI chat agents, 2,000 crawled pages, and 5,000 API calls. Enterprise costs $399 a month and lists 20,000 message credits, 10 AI chat agents, 10,000 crawled pages, and 10,000 API calls. Other options include Whitelabel at $29 a month per property, Voice Agents from $49 a month plus usage, and Data Enrichment from $59 a month, scaling with volume. The maker was founded in 2013 and is headquartered in Las Vegas, Nevada, United States.