ReachMail vs Twilio Email API
ReachMail
reachmail.comTwilio Email API
twilio.comSide by side
| Figure | ReachMail | Twilio Email API |
|---|---|---|
| Price from | $8/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 14 | 2 |
| Spec score · Transactional Email Software | 8.9 (#4) | 7.4 (#36) |
| Spec score · Transactional email services | 8.8 (#7) | 7.4 (#34) |
| Company history | ReachMail says it originated inside Publishing Dynamics before becoming a standalone service and later adding Easy-SMTP transactional delivery. | Twilio says it was founded in 2008 to simplify telecommunications and bring communications to the cloud. |
| Headquarters | ReachMail's current website lists its contact headquarters at 9920 Pacific Heights Boulevard, Suite 150, San Diego, California. | San Francisco, California, United States |
| Support | ReachMail advertises unlimited email and chat support for all customers plus US phone support for paid plans. | Twilio SendGrid says its email experts can help with setup, troubleshooting, deliverability, and open rates. |
Plans
ReachMail
- FreeFree
- Basic$8 a month
- Pro$18 a month
- Easy-SMTP BasicFree
- FreeFree
- FreeFree
- Basic 500$8 a month
- Pro 500$18 a month
- Pay-as-you-go 10,000 credits$20, paid once
- Easy-SMTP Pro$29 a month
Twilio Email API
- Twilio Email free trialFree
- Twilio Email pay-as-you-goFree
In their own words
ReachMail
ReachMail provides email marketing and transactional email delivery through its web platform and API. Campaign tools include drag-and-drop and WYSIWYG editors, templates, and a spam checker. Audience features cover contact management, list imports, signup forms, and both list and dynamic segmentation. Automation includes drip campaigns, automated messages, customer journeys, and advanced automation features. Reporting tracks opens, clicks, bounces, and engagement; relay reports are available through the interface, API, and webhooks. The SMTP and API relay is presented for marketing, apps, websites, transactional notifications, and devices such as printers and security systems. ReachMail says messages are signed automatically with DKIM and SPF, and supports custom DKIM, SPF, and branded tracking domains. Listed integrations include Zapier, Facebook, Twitter, LinkedIn, Google Analytics, Matomo, OpenWebAnalytics, and Orbi. The free plan covers fewer than 5,000 contacts and fewer than 15,000 emails per month. Paid plans start at $8/mo, and a 14-day trial is offered. New accounts receive 250 free relay credits. ReachMail is based in San Diego and says it serves small businesses, nonprofits, community organizations, and Fortune 500 companies.
Twilio Email API
Twilio Email API lets teams add transactional and marketing email to applications and cross-channel workflows through the Twilio Console. Requests use JSON and can address one or multiple recipients; emails can be scheduled up to seven days ahead. LiquidJS templates can personalize subject, text and HTML fields, while status reporting covers sent, delivered, undelivered, opened and failed messages. Real-time email logs and deliverability tools are included. Requests with attachments have a 10 MB limit and can include no more than 10,000 recipients. The listed pay-as-you-go plan costs nothing, billed per email sent at $0.0013 per email, with no monthly base fee, feature tiers or overage charges. A 30-day free trial offers 100 free emails per day. The API is listed for web and API use, with delivery by API; templates are listed as both and delivery logs are retained for 7 days. Twilio says Email and SendGrid are separate products built on the same email infrastructure, with SendGrid intended for high-volume transactional and marketing email.