ReachMail
reachmail.com
What it is
ReachMail provides email marketing and transactional email delivery through its web platform and API. Campaign tools include drag-and-drop and WYSIWYG editors, templates, and a spam checker. Audience features cover contact management, list imports, signup forms, and both list and dynamic segmentation. Automation includes drip campaigns, automated messages, customer journeys, and advanced automation features. Reporting tracks opens, clicks, bounces, and engagement; relay reports are available through the interface, API, and webhooks. The SMTP and API relay is presented for marketing, apps, websites, transactional notifications, and devices such as printers and security systems. ReachMail says messages are signed automatically with DKIM and SPF, and supports custom DKIM, SPF, and branded tracking domains. Listed integrations include Zapier, Facebook, Twitter, LinkedIn, Google Analytics, Matomo, OpenWebAnalytics, and Orbi. The free plan covers fewer than 5,000 contacts and fewer than 15,000 emails per month. Paid plans start at $8/mo, and a 14-day trial is offered. New accounts receive 250 free relay credits. ReachMail is based in San Diego and says it serves small businesses, nonprofits, community organizations, and Fortune 500 companies.
Spec sheet
- What it does
- ReachMail provides cloud email marketing and transactional email delivery for creating, sending and tracking campaigns.Read 21 Oct 2026 · reachmail.com
- Product
- ReachMail provides email marketing services and transactional email delivery.Read 8 Oct 2026 · reachmail.com
- Free plan
- YesRead 20 Sep 2026 · reachmail.com
- Paid from
- 8Read 20 Sep 2026 · reachmail.com
- API
- The REST, language-independent API exposes core functions including list uploads, campaign creation, scheduling and report retrieval.Read 21 Oct 2026 · reachmail.com
- Integrations
- ReachMail supports Zapier and lists Facebook, Twitter, LinkedIn, Google Analytics, Matomo, OpenWebAnalytics, and Orbi integrations.Read 8 Oct 2026 · reachmail.com
- Privacy
- Its privacy policy says it only permits customer email lists for contacts who gave permission, does not sell or trade email addresses, and deletes addresses when an account ends.Read 8 Oct 2026 · reachmail.com
- Support
- ReachMail advertises unlimited email and chat support for all customers plus US phone support for paid plans.Read 21 Oct 2026 · reachmail.com
- Headquarters
- ReachMail's current website lists its contact headquarters at 9920 Pacific Heights Boulevard, Suite 150, San Diego, California.Read 21 Oct 2026 · reachmail.com
- A/B testing
- Campaigns can test different message versions to compare delivery or engagement results.Read 21 Oct 2026 · reachmail.com
- A/B testing
- YesRead 20 Sep 2026 · reachmail.com
- Analytics integrations
- External analytics connections include Google Analytics, Matomo, OpenWebAnalytics and Oribi.Read 21 Oct 2026 · reachmail.com
- API authentication
- API calls support basic account credentials or UI-generated token authentication.Read 21 Oct 2026 · reachmail.com
- API documentation depth
- Documentation covers service URLs, authorization, list fields, sending, delivery endpoints, reporting, webhooks and SMTP integration.Read 21 Oct 2026 · reachmail.com
- Audience tools
- The platform supports contact management, list imports, list segmentation, dynamic segmentation, and signup forms.Read 8 Oct 2026 · reachmail.com
- Authentication
- ReachMail supports SPF, DKIM and DMARC authentication and reporting.Read 21 Oct 2026 · reachmail.com
- Automation
- Automation includes drip auto-messages, journeys, follow-up campaigns and auto-tagging.Read 21 Oct 2026 · reachmail.com
- Cancellation data deletion
- The billing policy says account data, reports, lists, images and tracking links are purged within 48 hours after cancellation.Read 21 Oct 2026 · reachmail.com
- Company history
- ReachMail says it originated inside Publishing Dynamics before becoming a standalone service and later adding Easy-SMTP transactional delivery.Read 21 Oct 2026 · reachmail.com
- Company name and type
- LinkedIn identifies ReachMail as a privately held software-development company named ReachMail.Read 21 Oct 2026 · linkedin.com
- Contact management
- ReachMail supports contact management, list imports and signup forms.Read 21 Oct 2026 · reachmail.com
- Email automation
- YesRead 20 Sep 2026 · reachmail.com
- Email campaigns
- The marketing platform includes drag-and-drop and WYSIWYG email editors, templates, and an email spam checker.Read 8 Oct 2026 · reachmail.com
- Founded and size
- LinkedIn lists ReachMail as founded in 2001 with 2–10 employees.Read 21 Oct 2026 · linkedin.com
- Free relay credits
- The SMTP relay page says new accounts receive 250 free credits.Read 8 Oct 2026 · reachmail.com
- Intended customers
- ReachMail says it serves small businesses, nonprofits, community organizations, and Fortune 500 companies.Read 8 Oct 2026 · reachmail.com
- Limit: deliverability
- Some reviewers report inconsistent delivery to major internet service providers.Read 21 Oct 2026 · capterra.com
- Limit: editor and templates
- Reviewers report that text or spacing formatting can be awkward and that template designs need fresher options.Read 21 Oct 2026 · capterra.com
- Limit: interface and bugs
- Three Cloudfindr reviewers criticized a clunky interface, slow or unhelpful support, unclear pricing and bugs.Read 21 Oct 2026 · cloudfindr.co
- Limit: support incident
- One Software Advice reviewer reported a campaign remaining queued for five days with no effective support response.Read 21 Oct 2026 · softwareadvice.com
- Marketing audiences
- The service targets small businesses, marketing firms, large companies and high-volume senders.Read 21 Oct 2026 · reachmail.com
- Message builder
- Users can build emails with drag-and-drop and advanced HTML/WYSIWYG editors.Read 21 Oct 2026 · reachmail.com
- Overage policy
- Paid marketing plans can charge $2 per 1,000 excess messages, while free plans block sends above their limits.Read 21 Oct 2026 · reachmail.com
- Payment security
- ReachMail says it does not store card data and processes payments through PCI Level 1 provider Stripe.Read 21 Oct 2026 · reachmail.com
- Praise: ease and value
- Independent reviewers repeatedly praise straightforward campaign creation, easy list imports, affordability and responsive support.Read 21 Oct 2026 · getapp.com
- Praise: reporting and targeting
- Reviewers highlight useful analytics, bounce reporting, segmentation and personalization capabilities.Read 21 Oct 2026 · capterra.com
- Rating on Capterra
- 4.6 out of 5 from 70 reviewsRead 21 Oct 2026 · capterra.com
- Rating on Cloudfindr
- 3.0 out of 5 from 3 verified reviewsRead 21 Oct 2026 · cloudfindr.co
- Rating on GetApp
- 4.6 out of 5 from 70 reviewsRead 21 Oct 2026 · getapp.com
- Rating on Software Advice
- 4.6 out of 5 from 70 reviewsRead 21 Oct 2026 · softwareadvice.com
- Rating on TrustRadius
- 9.8 out of 10 from 21 reviews and ratingsRead 21 Oct 2026 · trustradius.com
- Relay use cases
- The SMTP and API relay is presented for marketers, apps, websites, transactional notifications, and devices such as printers and security systems.Read 8 Oct 2026 · reachmail.com
- Reporting
- ReachMail provides open, click, bounce, and engagement reporting, with relay reports available in its interface, API, and webhooks.Read 8 Oct 2026 · reachmail.com
- SDKs and examples
- Official support links sample code and installable modules, with examples for .NET, Node.js, Python and cURL.Read 21 Oct 2026 · reachmail.com
- Security controls
- The privacy policy states that stored personal data is protected with organizational controls and SSL/TLS encryption.Read 21 Oct 2026 · reachmail.com
- Segmentation
- Dynamic and field-based list segmentation supports targeted messaging.Read 21 Oct 2026 · reachmail.com
- Social publishing
- Campaigns can be posted to Facebook, Twitter and LinkedIn.Read 21 Oct 2026 · reachmail.com
- Spam checking
- A pre-send checker runs thousands of content checks and flags suspicious messages.Read 21 Oct 2026 · reachmail.com
- Support hours
- The site lists support hours as 8am–6pm Central Time, Monday through Friday.Read 8 Oct 2026 · reachmail.com
- System delivery model
- Independent reviewers describe ReachMail as a cloud-based solution with web, Android and iPhone/iPad deployment.Read 21 Oct 2026 · capterra.com
- Templates and files
- Accounts include professionally designed templates, hosted images and a file manager for images, PDFs and HTML files.Read 21 Oct 2026 · reachmail.com
- Tracking and reports
- The platform tracks opens, clicks, bounces and campaign engagement with detailed reports.Read 21 Oct 2026 · reachmail.com
- TrustRadius limitation
- A TrustRadius reviewer wanted account-wide exports of sends, opens and clicks instead of campaign-by-campaign analysis.Read 21 Oct 2026 · trustradius.com
- Zapier integration
- Zapier connects ReachMail with thousands of other applications.Read 21 Oct 2026 · reachmail.com
Plans and prices
Strong points and limits
Strong points
- Free plan for fewer than 5,000 contacts
- Campaign editors, templates, and spam checker
- Automation includes journeys and drip campaigns
- Relay reports available in interface, API, and webhooks
- New accounts receive 250 free relay credits
Limits
- Free plan allows fewer than 15,000 emails monthly
- Paid plans start at $8/mo
- 14-day trial
Who it suits
ReachMail suits organizations looking for campaign tools and transactional email delivery in one service. Its stated customer range includes small businesses, nonprofits, community organizations, and Fortune 500 companies.
Verdict
ReachMail combines campaign management, audience tools, automation, and transactional relay options. Check the free plan’s contact and monthly email limits, along with the separate paid plan details, against your intended use.
Where Specifiction places it
- Transactional Email Software#4 of 418.9
- Email Marketing Software#32 of 1898.7
- Email marketing tools#32 of 1898.7
- Transactional email services#7 of 418.8