ReachMail vs Twilio SendGrid
ReachMail
reachmail.com
Twilio SendGrid
twilio.comSide by side
| Figure | ReachMail | Twilio SendGrid |
|---|---|---|
| Price from | $8/mo | $19.95/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 14 | 5 |
| Spec score · Transactional Email Software | 8.9 (#4) | 8.2 (#19) |
| Spec score · Email Marketing Software | 8.7 (#31) | 8.2 (#81) |
| Spec score · Email marketing tools | 8.7 (#31) | 8.9 (#17) |
| Spec score · Transactional email services | 8.8 (#7) | 9.1 (#2) |
| Authentication | ReachMail supports SPF, DKIM and DMARC authentication and reporting. | The product page lists SPF, DKIM, DMARC, and TLS encryption among its email authentication and security features. |
| Free plan | Yes | No |
| Headquarters | ReachMail's current website lists its contact headquarters at 9920 Pacific Heights Boulevard, Suite 150, San Diego, California. | San Francisco, CA |
| Paid from | 8 | 19.95 |
| Support | ReachMail advertises unlimited email and chat support for all customers plus US phone support for paid plans. | Twilio offers professional services from email experts to help configure email, troubleshoot issues, and improve deliverability and open rates. |
Plans
ReachMail
- FreeFree
- Basic$8 a month
- Pro$18 a month
- Easy-SMTP BasicFree
- FreeFree
- FreeFree
- Basic 500$8 a month
- Pro 500$18 a month
- Pay-as-you-go 10,000 credits$20, paid once
- Easy-SMTP Pro$29 a month
Twilio SendGrid
- Free TrialFree
- Pay as you goFree
- Essentials$19.95 a month
- Pro$89.95 a month
- PremierPriced on request
In their own words
ReachMail
ReachMail provides email marketing and transactional email delivery through its web platform and API. Campaign tools include drag-and-drop and WYSIWYG editors, templates, and a spam checker. Audience features cover contact management, list imports, signup forms, and both list and dynamic segmentation. Automation includes drip campaigns, automated messages, customer journeys, and advanced automation features. Reporting tracks opens, clicks, bounces, and engagement; relay reports are available through the interface, API, and webhooks. The SMTP and API relay is presented for marketing, apps, websites, transactional notifications, and devices such as printers and security systems. ReachMail says messages are signed automatically with DKIM and SPF, and supports custom DKIM, SPF, and branded tracking domains. Listed integrations include Zapier, Facebook, Twitter, LinkedIn, Google Analytics, Matomo, OpenWebAnalytics, and Orbi. The free plan covers fewer than 5,000 contacts and fewer than 15,000 emails per month. Paid plans start at $8/mo, and a 14-day trial is offered. New accounts receive 250 free relay credits. ReachMail is based in San Diego and says it serves small businesses, nonprofits, community organizations, and Fortune 500 companies.
Twilio SendGrid
Twilio SendGrid Email API sends email through a cloud-based delivery service, so customers do not need to maintain their own email servers. Messages can be sent through its RESTful Web API, SMTP relay, or SMTP API, with open-source client libraries for C#, Go, Java, Node.js, PHP, Python, and Ruby. Tools include dynamic templates, an Email Validation API, deliverability insights, and email testing. The Email Activity API, Event Webhook, and Activity dashboard track deliveries, opens, clicks, bounces, unsubscribes, and spam reports. Security features listed include SPF, DKIM, DMARC, TLS encryption, and API keys that can be limited or revoked. Twilio states a 99% deliverability rate. A 60-day free trial is listed at free, with limits of 100 emails per day and 100 contacts. Pay as you go is free; Essentials starts at $19.95 a month and Pro at $89.95 a month. Each email to one recipient uses a credit, even if deferred or sent to spam. Twilio says SendGrid does not natively support HIPAA-compliant data transmission.