RealSatisfied vs Superchat
RealSatisfied
realsatisfied.comSuperchat
superchat.comSide by side
| Figure | RealSatisfied | Superchat |
|---|---|---|
| Price from | $1.25/mo | €89/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 8 | 6 |
| Spec score · Review Management Software | 8.4 (#38) | 9.3 (#2) |
| Founded | 2010 | 2020 |
| Free plan | Yes | Yes |
| Headquarters | 300 Galleria Pkwy, Suite 1500, Atlanta, GA 30339 | Berlin, Germany |
| Integrations | The site lists Google Business Profile, Facebook, and Zillow integrations for encouraging reviews, and Realtor.com review syndication. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | multichannel | |
| Review sources | Realtor.com,Google Business Profile,Facebook,Facebook Business Page,Zillow | Google,ProvenExpert,Trustpilot,and custom links |
| Support | Agent Lite includes online support. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
RealSatisfied
- Agent LiteFree
- Agent Pro$19 a month
- Broker Pro$125 a month
- Agent LITEFree
- Agent PRO (yearly)$15 a year
- Agent PRO (monthly)$19 a month
- Broker PRO$125 a month
- EnterprisePriced on request
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
RealSatisfied
RealSatisfied has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.